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Hospice of the Western Reserve Fax Number — Send a Hospice Referral

Sending a hospice referral to Hospice of the Western Reserve for a hospital or SNF discharge? Those route to the admissions and referral office, which keeps its own fax line. Based in Cleveland, Ohio, Hospice of the Western Reserve is a community-based nonprofit hospice and a community hospice and palliative care organization serving patients and families throughout the Midwest. Send the discharge summary with the medication list, physician orders, and prognosis documentation so intake can review without waiting on a second fax.

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Hospice of the Western Reserve Fax Number

Reach the Hospice of the Western Reserve office that owns your request and confirm its fax before sending

Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.

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What You Can Fax to Hospice of the Western Reserve

  • The certification of terminal illness (CTI)
  • Medical records and release-of-information (ROI) authorizations
  • Face-to-face (F2F) recertification encounter documentation
  • Bereavement and continuing-care enrollment forms
  • A hospice referral from a hospital, SNF, or physician
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Hospice of the Western Reserve. Address the cover sheet to the exact team you are reaching at Hospice of the Western Reserve, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Sending a hospice referral to Hospice of the Western Reserve

When a discharging hospital refers a patient to Hospice of the Western Reserve, the referral packet reaches the admissions and referral office. Name the patient and the referring provider on the cover sheet so intake can match the case. Keep the transmission confirmation in case you need to show the referral went through.

Electing the hospice benefit with Hospice of the Western Reserve

Faxing the hospice election paperwork to Hospice of the Western Reserve means reaching the intake office that processes the CTI and the benefit election. Both the hospice medical director and, initially, the attending physician sign the certification for the first benefit period. Send the election statement, the CTI, and the F2F note together so nothing arrives split.

Faxing PHI to Hospice of the Western Reserve the compliant way

Anything with a patient's history headed to Hospice of the Western Reserve is protected data under HIPAA. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Hospice of the Western Reserve.

Faxing to Hospice of the Western Reserve — FAQ

No. Documents go to different fax lines at Hospice of the Western Reserve depending on the office. Records, admission intake, and hospice-care orders each keep their own line. Ask for the office you actually need to get the right number. A quick call to Hospice of the Western Reserve settles which line your document should use.

Every page should carry the patient's full name, date of birth, and record number. Add a cover sheet addressed to the admissions and referral office at Hospice of the Western Reserve with your callback number. That routing detail is what lets Hospice of the Western Reserve reconnect the documents if they separate. A missing identifier is the usual reason a fax sits in a queue at Hospice of the Western Reserve.

Incoming faxes to Hospice of the Western Reserve are never turned away by the hour, but processing is not always immediate. Administrative offices keep a Monday-to-Friday schedule. Time-critical orders are picked up at any hour by the on-call hospice clinician. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Faxing records to Hospice of the Western Reserve is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Hospice of the Western Reserve. Choose the secure channel first, then confirm the number for Hospice of the Western Reserve.

Hospice referrals route to the admissions office, apart from a records request. Get the working admissions fax from Hospice of the Western Reserve directly. Include the attending physician's information and the signed certification of terminal illness. Send the whole packet as one job so nothing arrives split. It is a small step that saves a follow-up call later.

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