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Hospice of Wake County Fax Number — Send Physician and Comfort-Care Orders

Faxing verbal-order signatures, medication orders, or an equipment request to Hospice of Wake County means reaching the clinical team — this page shows how, securely. Hospice of Wake County, a nonprofit community hospice in Raleigh, North Carolina, is a community-based nonprofit hospice and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Hospice of Wake County Fax Number

Check with Hospice of Wake County's admissions desk, which can route you to the correct office line

Hours: Administrative offices are open weekdays; urgent symptom-management orders reach the on-call team evenings and weekends.

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What You Can Fax to Hospice of Wake County

  • Medical records and release-of-information (ROI) authorizations
  • Face-to-face (F2F) recertification encounter documentation
  • Bereavement and continuing-care enrollment forms
  • The certification of terminal illness (CTI)
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Hospice of Wake County. State which nonprofit community hospice office the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

Verbal-order signatures at Hospice of Wake County

Verbal-order signatures and interim orders at Hospice of Wake County go to the hospice care team that carries them out. The hospice care team matches the order to the patient's plan of care before it is carried out. Address the cover sheet to the hospice care team so the order reaches the nurse.

Durable medical equipment orders at Hospice of Wake County

A DME order for Hospice of Wake County routes to the hospice care team, which arranges delivery with the equipment vendor. The hospice covers equipment related to the terminal diagnosis as part of the plan of care, so the order names the item and the clinical need. Address the cover sheet to the hospice care team so the equipment order is not treated as routine paperwork.

HIPAA and your fax to Hospice of Wake County

A fax to Hospice of Wake County that carries a chart is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Hospice of Wake County travels over a compliant channel instead of a fax machine in a shared office.

Faxing to Hospice of Wake County — FAQ

Hospice of Wake County receives faxes at any hour, but the offices that process them keep set schedules. Administrative offices keep a Monday-to-Friday schedule. Urgent referrals and comfort-care orders reach the on-call clinician at any hour regardless of the office schedule. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

It can be, with the right service. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to Hospice of Wake County. Choose the secure channel first, then confirm the number for Hospice of Wake County.

The current line comes from Hospice of Wake County directly, since office numbers change. Reach the specific Hospice of Wake County office by phone and confirm the fax it uses today. Verifying the office and the line up front is the honest shortcut. The office that receives the fax is the authority on its own number.

Send a signed release form to the records staff who manage the patient's file. Hospice of Wake County routes the request to the records staff who pull the chart. Put the patient identifiers and the requested dates on the authorization. After review, the records go to you or whoever the family designated.

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