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Hospice of Virginia Fax Number — Send Medical Records and Release Requests

Medical-record requests to Hospice of Virginia run through release of information, and the right fax depends on that office. Based in Richmond, Virginia, Hospice of Virginia is an independently operated hospice provider and a hospice and palliative care agency serving patients and families throughout the Mid-Atlantic. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Hospice of Virginia Fax Number

Reach the Hospice of Virginia office that owns your request and confirm its fax before sending

Hours: Administrative offices are open weekdays; urgent symptom-management orders reach the on-call team evenings and weekends.

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What You Can Fax to Hospice of Virginia

  • Comfort-kit and medication orders coordinated with the pharmacy
  • A hospice referral from a hospital, SNF, or physician
  • Prior-authorization and Medicare hospice benefit eligibility documents
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Medical records and release-of-information (ROI) authorizations
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Hospice of Virginia. Address the cover sheet to the exact team you are reaching at Hospice of Virginia, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Getting a patient's chart to or from Hospice of Virginia

Medical-record requests to Hospice of Virginia are handled by its health-information office, not a general line. The office matches the request to the patient's file before anything is sent out. List the exact dates and record types you need so nothing is missed.

What to put on a fax to Hospice of Virginia

A clear cover sheet is what keeps a faxed record matched to the right patient at Hospice of Virginia. Attach the signed ROI authorization when the fax is a records request. Send multi-page records as one combined PDF so the documents stay in order.

Sending patient charts to Hospice of Virginia without cutting corners

Faxing PHI to Hospice of Virginia is allowed, but the service you use has to protect it. The rules turn on using a secure, compliant service rather than a public or ad-supported one. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Hospice of Virginia is encrypted in transit with a delivery confirmation.

Faxing to Hospice of Virginia — FAQ

Faxing records to Hospice of Virginia is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Hospice of Virginia. The safeguard is the service you use, not the act of faxing.

Get it from the office that will receive the document rather than an old listing. Many hospices take referrals through a portal or a shared EHR now, so confirm Hospice of Virginia still accepts fax. Confirming the line first is a two-minute step that prevents a misrouted record. Skip the stale listing and confirm the line at the source.

Release of information begins with a signed ROI request to the records office. Hospice of Virginia routes the request to the records staff who pull the chart. List the patient identifiers, the dates, and the exact records you want so nothing is missed. Once processed, Hospice of Virginia releases the records to you or the party you named.

No, and that trips up a lot of senders. Records, admission intake, and hospice-care orders each keep their own line. Confirm the correct line for the office you are reaching before you send. Keep the confirmed number with the patient's file so you are not searching next time.

Send orders to the clinical office, which files them against the patient's plan of care. Confirm the clinical-team fax with Hospice of Virginia before sending a time-sensitive order. Include the patient's name, date of birth, the instruction, and the physician's signature. Name the receiving office on the cover sheet so it is not misrouted. That keeps the referral moving without a second round trip.

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