Fax to Email & Email to Fax

Fax to email is a service that connects a real fax number to your email inbox. When someone sends a fax to your number, the service answers the call, converts the pages to a PDF, and emails it to you — so you read faxes in the same place you read everything else, with no machine and no dedicated phone line. Send FAX Mail includes a dedicated number for both receiving and sending on the Starter plan at $12.99/month and up.

Get a dedicated fax number, then give it out the way you would any fax number. Every inbound fax is converted to a PDF and delivered to your email automatically, and a searchable copy is kept in your dashboard. On HIPAA plans (Professional and up), the email is a secure link to the document in your dashboard rather than an attachment, so protected health information is never sent in the clear.

Yes — that direction is called email to fax. You attach your document to an ordinary email, address it in the format your fax service provides (which encodes the destination fax number), and send. The service converts the attachment and places the fax call to the machine on the other end. To prevent abuse, sending is restricted to email addresses you have authorized on your account.

Faxes are encrypted in transit and stored encrypted at rest, and every transmission is logged. Healthcare accounts that transmit PHI can sign a Business Associate Agreement at no extra cost from the Professional plan ($39.99/month) up, and inbound faxes are delivered as a secure dashboard link rather than an email attachment so PHI never travels over plain email.

Send FAX Mail is $12.99/month for the Starter plan (600 pages, one dedicated number), $39.99/month for Professional (2,000 pages, HIPAA), $79.99/month for Business (5,000 pages, multiple users), and $169.99/month for Enterprise (8,000 pages). Every plan is a flat monthly rate — reaching your page allowance means upgrading a tier rather than paying per page. You can try it first with a 7-day free trial.

Yes. A receiving number can deliver each inbound fax to several email addresses at once, so a whole team or department sees the fax without sharing one inbox. On HIPAA plans every recipient gets the same secure dashboard link rather than an attached PDF.