Switch from eFax and Save 30%+ — More Pages, No Setup Fee
eFax charges $18.99/month as their entry price — and that plan only includes 340 pages, tacks on a one-time $10 setup fee, and then bills $0.10 per page once you go over. Send FAX Mail starts at $12.9...
eFax vs Send FAX Mail
eFax charges $18.99/month as their entry price — and that plan only includes 340 pages, tacks on a one-time $10 setup fee, and then bills $0.10 per page once you go over. Send FAX Mail starts at $12.99/month for 600 pages with no setup fee and no per-page charges at all — if you outgrow your allowance you simply move up a plan. eFax's cancellation process is notoriously difficult, with users reporting retention tactics, unexpected charges after cancellation, and customer service that makes leaving feel like a full-time job. The eFax web interface hasn't been meaningfully updated in years, and healthcare users cannot get a HIPAA BAA on standard plans. There is no good reason to keep overpaying.
| Feature | eFax | Send FAX Mail |
|---|---|---|
| Starting price | $18.99/mo | $12.99/mo |
| Pages included | 340 pages | 600 pages |
| Per-page overage | $0.10/page | None — upgrade instead |
| HIPAA BAA included | Not on standard plans | Included from Professional ($39.99) |
| Free trial | No | Yes — 7-day send-only trial |
| Cancellation | Difficult, retention tactics | Cancel anytime, no hassle |
| Interface quality | Outdated, rarely updated | Modern, mobile-friendly |
| Setup fee | $10 one-time | None |
| Contract required | Annual required for best rate | Month-to-month, no contracts |
Send FAX Mail Pricing
See what you'd pay with us instead of eFax
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from eFax — FAQ
Send FAX Mail's Starter plan is $12.99/month for 600 pages versus eFax's $18.99/month for 340 pages — so you pay $6 less every month and get nearly double the pages. eFax also charges a one-time $10 setup fee and $0.10 for every page over its limit; Send FAX Mail has no setup fee and no per-page charges, and annual billing knocks off two months on top.
In most cases, you can port your existing fax number to Send FAX Mail. Contact our support team before canceling eFax and we will guide you through the number porting process so your contacts can still reach you at the same number.
Yes. Send FAX Mail includes a HIPAA Business Associate Agreement from the Professional plan ($39.99/month) up. eFax does not offer a BAA on its standard plans at all, forcing healthcare users onto a separate corporate tier. For most medical offices, getting compliant on Send FAX Mail's Professional plan costs less than eFax's entry price.
eFax users consistently report difficulty canceling — long hold times, retention offers, and unexpected charges after cancellation. Send FAX Mail has no contracts and allows cancellation directly from your account settings with no phone calls required.
Save 31% — switch from eFax today
Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
7-day free trial · No credit card required