Question 1

Is eFax or Send FAX Mail cheaper?

Accepted Answer

Send FAX Mail starts at $12.99/month for 600 pages with no per-page charges. eFax starts at $18.99/mo for just 340 pages, adds a one-time $10 setup fee, and bills $0.10 for every page beyond the cap. Send FAX Mail offers more pages for less at every tier.

Question 2

What happens if I send more pages than my plan includes?

Accepted Answer

With Send FAX Mail there are no surprise per-page fees — if you regularly exceed 600 pages you simply move up to the Professional ($27.99/mo, 2,000 pages) or Business plan. eFax instead charges $0.10 per overflow page on top of its monthly fee, which adds up fast for high-volume senders.

Question 3

Which has better HIPAA compliance?

Accepted Answer

Send FAX Mail includes verified HIPAA compliance with a signed BAA starting on the Professional plan ($27.99/mo). eFax locks HIPAA behind enterprise-only pricing, so a small clinic pays far more for the same protection.

Question 4

Can I switch from eFax to Send FAX Mail?

Accepted Answer

Yes. Sign up for Send FAX Mail and port your existing eFax number (1–2 weeks) or get a new number instantly. eFax has no cancellation contract, so you can switch at any time and start saving immediately.

Question 5

Which is better for business use?

Accepted Answer

Send FAX Mail. It starts at $12.99/mo — $6 less per month than eFax, with no $10 setup fee — and includes 600 pages (vs eFax's 340) with no per-page overage, HIPAA from $27.99/mo (vs eFax's enterprise-only restriction), and a 7-day free trial with no card required to get started.

Feature	eFax	Send FAX Mail	Send FAX Mail
Starting price	$18.99/mo + $10 setup	$12.99/mo	$12.99/mo
Pages included	340	600	600
Overage rate	$0.10/page	None — upgrade your plan	None — upgrade your plan
HIPAA compliance	Enterprise only	$27.99/mo	$27.99/mo
Free trial	No	7-day trial, no card	7-day trial, no card
Mobile app	Yes	iOS & Android	iOS & Android
Contract required	No	No — cancel anytime	No — cancel anytime

eFax vs Send FAX Mail: Side-by-Side Comparison (2026)

Feature Comparison

The Verdict

Frequently Asked Questions

Why choose between them?