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Hospice of the West Fax Number — Send the Election and Certification

Faxing the CTI, the election statement, or a face-to-face recertification note to Hospice of the West means reaching the admissions team — this page shows how, securely. Hospice of the West, a hospice agency in Mesa, Arizona, is an independently operated hospice provider and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Hospice of the West Fax Number

Confirm the right fax with the Hospice of the West office handling your referral or election paperwork

Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.

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What You Can Fax to Hospice of the West

  • Comfort-kit and medication orders coordinated with the pharmacy
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Face-to-face (F2F) recertification encounter documentation
  • Physician orders and verbal-order signatures
  • A hospice referral from a hospital, SNF, or physician
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Hospice of the West. State which hospice agency office the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

Election statement and face-to-face recert at Hospice of the West

Admitting a patient to Hospice of the West means the hospice election statement and the physician's certification of terminal illness reach the admissions and referral office. The election statement names the hospice, the effective date, and the patient's acknowledgment of the comfort-focused plan of care. Note the attending physician and a callback number so the team can verify a question.

Physician orders and pharmacy coordination at Hospice of the West

Medication and comfort-care orders for Hospice of the West patients are handled by the clinical team, apart from intake. A signed verbal order confirms an instruction the hospice nurse already recorded in the chart. Note the ordering physician and a callback number so the on-call nurse can verify a question.

Keeping records to Hospice of the West HIPAA-compliant

Because these documents hold health information, the transport to Hospice of the West has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Hospice of the West.

Faxing to Hospice of the West — FAQ

At minimum, the patient's name, date of birth, and medical record number belong on each page. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. A delivery confirmation then tells you the fax reached Hospice of the West. Check the details once before you send so nothing bounces back.

You can send to Hospice of the West any time, though routine paperwork is worked during business hours. Processing at medical records generally runs Monday through Friday during business hours. Send routine requests early in the day for same-day handling; urgent symptom-management orders are actioned immediately. A brief follow-up call confirms an urgent fax to Hospice of the West was seen.

Yes, when the transport is compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Hospice of the West than a public machine. Handled that way, the records stay within the rules end to end.

A number copied from a search result may be stale; Hospice of the West has the current one. The discharging hospital's case manager often already has the correct Hospice of the West fax on file. A quick check beats faxing PHI to a number that has moved. Note the number the first time so the next fax to Hospice of the West is quicker.

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