FaxBurner vs Send FAX Mail — Permanent Numbers, HIPAA, No Expiring Lines
FaxBurner's defining limitation is that their free fax numbers expire after 24 hours — a feature that makes zero sense for any business that needs people to be able to reliably fax them. Their paid pl...
FaxBurner vs Send FAX Mail
FaxBurner's defining limitation is that their free fax numbers expire after 24 hours — a feature that makes zero sense for any business that needs people to be able to reliably fax them. Their paid plans are FaxBurner Pro at $14.95/month for 500 pages and Premier at $24.95/month for 2,000 pages, with no HIPAA compliance available on any tier, no API, no business integrations, and a mobile-first design that leaves desktop users with a compromised experience. Send FAX Mail starts at $12.99/month for 600 pages — more pages for less than FaxBurner Pro — with a permanent number and a HIPAA BAA available when you need it.
| Feature | FaxBurner | Send FAX Mail |
|---|---|---|
| Starting price | $14.95/mo (500 pages) | $12.99/mo (600 pages) |
| Permanent fax number | Free numbers expire in 24 hours | Permanent dedicated number |
| HIPAA compliance | Not available on any plan | Included on all paid plans |
| Desktop access | Limited — mobile-first design | Full desktop and mobile access |
| API/integrations | None available | API available |
| Per-page overage | None — upgrade to Premier | None — upgrade instead |
| Free trial | Temporary number only | 7-day trial, permanent number on signup |
| Contract required | No | No |
Send FAX Mail Pricing
See what you'd pay with us instead of FaxBurner
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from FaxBurner — FAQ
A fax number that expires after 24 hours is useless for any ongoing business purpose. If someone tries to fax you tomorrow after your number expired, they'll get an error. Send FAX Mail's numbers are permanent — people can reach you at the same number indefinitely.
No — FaxBurner does not offer HIPAA compliance on any plan, including Pro and Premier. That makes it unsuitable for healthcare providers, medical offices, and any business transmitting protected health information. Send FAX Mail includes a HIPAA BAA from its $39.99 Professional plan up, so you can fax patient records compliantly.
Yes. FaxBurner Pro is $14.95/month for 500 pages and Premier is $24.95/month for 2,000 pages. Send FAX Mail's Starter plan is $12.99/month for 600 pages — fewer dollars and more pages than FaxBurner Pro — with a permanent number, optional HIPAA from the Professional tier, and no per-page charges on either service.
Yes. Send FAX Mail is fully functional on desktop browsers, mobile browsers, and iOS/Android apps. You get a consistent, capable experience regardless of which device you use — unlike FaxBurner's mobile-focused design.
Save 13% — switch from FaxBurner today
Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
7-day free trial · No credit card required