GLBA-Compliant Fax Service — Protect Customer Financial Data
The Gramm-Leach-Bliley Act requires financial institutions to protect customer financial information during transmission. Send FAX Mail provides the encryption and security controls needed for GLBA compliance.
GLBA Requirements for Fax
- Encryption of customer financial information during transmission
- Written information security program (WISP) covering fax procedures
- Employee access controls for financial information
- Risk assessment including fax transmission security
- Vendor management for fax service providers
- Customer privacy notice procedures
How Send FAX Mail Meets GLBA
- 256-bit AES encryption protects all financial data in transit
- Access controls ensure only authorized users can send/receive financial faxes
- Audit trails document all fax activity for compliance reviews
- SOC 2 Type II compliant infrastructure
- Vendor security questionnaire available for your due diligence
- Secure document storage with encryption at rest
Industries Affected
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
What’s current · as of August 2026
- HIPAA large-breach reporting threshold
- 500+ individuals — reported to HHS OCR without unreasonable delay Source: HHS Office for Civil Rights
- HIPAA documentation retention period
- 6 years from creation or last-effective date Source: HHS — HIPAA Administrative Requirements (45 CFR 164.316)
Recent updates
Federal interoperability rules keep pushing healthcare past the fax machine
CMS has advanced a series of interoperability rules that press hospitals, payers, and providers toward electronic data exchange and standardized claims attachments. The direction of travel is clear: paper and analog fax workflows are being replaced by digital transmission that carries an auditable record — which is exactly what a cloud fax with delivery confirmation provides for offices not yet on a full EHR pipeline.
CMS →Federal agencies still write fax into new rules and notices
The Federal Register — the daily journal of U.S. federal rulemaking — regularly publishes rules and notices that reference fax as an accepted or required submission channel for filings with agencies like the IRS, SSA, and CMS. That is why fax remains a live requirement for many official forms even as electronic portals expand.
Federal Register →Healthcare breach reporting keeps document handling under scrutiny
Ongoing reporting on HIPAA breaches and OCR settlements underscores how much scrutiny falls on how medical documents are stored, sent, and received. Sending records through a controlled, access-logged channel rather than an unmanaged machine reduces the mishandling risks that show up repeatedly in breach analyses.
HIPAA Journal →
GLBA Fax Compliance — FAQ
The Gramm-Leach-Bliley Act requires financial institutions to protect customer financial data, including during fax transmission. Any fax service handling customer financial information must provide encryption and security controls.
Yes. Banks and financial institutions must use fax services that encrypt customer financial data and provide access controls. Send FAX Mail meets GLBA requirements with 256-bit encryption and role-based access.
Send FAX Mail provides end-to-end encryption, access controls, audit trails, and secure document storage. Our Business and Enterprise plans include the security features financial institutions need for GLBA compliance.
GLBA violations can result in fines up to $100,000 per violation for institutions and $10,000 per violation for individuals. Officers and directors can face imprisonment. Use a compliant fax service to avoid risk.
GLBA-compliant faxing starts at $39.99/mo
Encrypted transmission, audit logs, secure storage. No enterprise contract needed.
7-day free trial · No credit card required