HelloFax vs Send FAX Mail: Side-by-Side Comparison (2026)
Detailed comparison of HelloFax and Send FAX Mail. See how they stack up on pricing, features, HIPAA compliance, and value. HelloFax starts at $9.99/mo for 300 pages. Send FAX Mail starts at $12.99/mo for 600 pages with no per-page charges.
Feature Comparison
| Feature | HelloFax | Send FAX Mail | Send FAX Mail |
|---|---|---|---|
| Starting price | $9.99/mo | $12.99/mo | $12.99/mo |
| Pages included | 300 | 600 | 600 |
| Per-page charges | $0.05 overage | None — upgrade a tier instead | None — upgrade a tier instead |
| HIPAA compliance | Not available | $39.99/mo | $39.99/mo |
| Free trial | 5 pages total | 7-day free trial | 7-day free trial |
| Mobile app | No | iOS & Android | iOS & Android |
| Contract required | No | No — cancel anytime | No — cancel anytime |
The Verdict
HelloFax has a lower headline price ($9.99/mo), but it caps you at 300 pages, charges $0.05 per page beyond that, ships no mobile app, and offers no HIPAA option at all. Send FAX Mail starts at $12.99/mo with double the pages (600), no per-page charges — you upgrade a tier if you outgrow it — native iOS and Android apps, and HIPAA compliance at $39.99/mo. For any serious or healthcare use, Send FAX Mail is the smarter choice.
Frequently Asked Questions
HelloFax is cheaper on paper at $9.99/mo, but it only includes 300 pages and bills $0.05 for every page past that. Send FAX Mail is $12.99/mo for 600 pages and never charges per page — if you need more, you move up a plan. At realistic volumes, the doubled allowance and absence of per-page fees usually make Send FAX Mail the better deal.
Send FAX Mail offers verified HIPAA compliance with a signed BAA starting on our Professional plan ($39.99/mo). HelloFax does not offer HIPAA compliance at any tier, which rules it out for clinics, therapists, and other covered entities.
Yes. Sign up for Send FAX Mail and port your HelloFax number in 1–2 weeks, or get a new number right away. You can begin with a 7-day free trial (send-only, no card required to start). HelloFax has no cancellation contract, so the switch is clean.
Send FAX Mail. HelloFax has no mobile app and no HIPAA compliance at any tier, and its 300-page cap comes with $0.05 per-page charges. Send FAX Mail includes iOS and Android apps, verified HIPAA at $39.99/mo, 600 pages with no per-page charges, and a 7-day free trial to test it before paying.
Why choose between them?
Send FAX Mail beats both on price, features, and compliance. Start free.
7-day free trial · No credit card required