Question 1

Is HelloFax or Send FAX Mail cheaper?

Accepted Answer

HelloFax is cheaper on paper at $9.99/mo, but it only includes 300 pages and bills $0.05 for every page past that. Send FAX Mail is $12.99/mo for 600 pages and never charges per page — if you need more, you move up a plan. At realistic volumes, the doubled allowance and absence of per-page fees usually make Send FAX Mail the better deal.

Question 2

Which has better HIPAA compliance?

Accepted Answer

Send FAX Mail offers verified HIPAA compliance with a signed BAA starting on our Professional plan ($27.99/mo). HelloFax does not offer HIPAA compliance at any tier, which rules it out for clinics, therapists, and other covered entities.

Question 3

Can I switch from HelloFax to Send FAX Mail?

Accepted Answer

Yes. Sign up for Send FAX Mail and port your HelloFax number in 1–2 weeks, or get a new number right away. You can begin with a 7-day free trial (send-only, no card required to start). HelloFax has no cancellation contract, so the switch is clean.

Question 4

Which is better for business use?

Accepted Answer

Send FAX Mail. HelloFax has no mobile app and no HIPAA compliance at any tier, and its 300-page cap comes with $0.05 per-page charges. Send FAX Mail includes iOS and Android apps, verified HIPAA at $27.99/mo, 600 pages with no per-page charges, and a 7-day free trial to test it before paying.

Feature	HelloFax	Send FAX Mail	Send FAX Mail
Starting price	$9.99/mo	$12.99/mo	$12.99/mo
Pages included	300	600	600
Per-page charges	$0.05 overage	None — upgrade a tier instead	None — upgrade a tier instead
HIPAA compliance	Not available	$27.99/mo	$27.99/mo
Free trial	5 pages total	7-day free trial	7-day free trial
Mobile app	No	iOS & Android	iOS & Android
Contract required	No	No — cancel anytime	No — cancel anytime

HelloFax vs Send FAX Mail: Side-by-Side Comparison (2026)

Feature Comparison

The Verdict

Frequently Asked Questions

Why choose between them?