Question 1

Is Nextiva vFAX or Send FAX Mail cheaper?

Accepted Answer

Send FAX Mail starts at $12.99/month for 600 pages with no per-page charges, billed month-to-month. Nextiva vFAX advertises $7.95/mo for 500 pages, but only on an annual contract — month-to-month costs more, and it still bills $0.03 per page over the cap. Send FAX Mail offers more pages and no lock-in.

Question 2

What happens if I go over my monthly page allowance?

Accepted Answer

Send FAX Mail never charges a per-page fee — if 600 pages isn't enough you move up to the Professional plan (2,000 pages, $27.99/mo) or Business plan. Nextiva instead adds $0.03 for each page beyond its 500-page allowance, so a busy month can quietly inflate your bill.

Question 3

Which has better HIPAA compliance?

Accepted Answer

Send FAX Mail includes verified HIPAA compliance with a signed BAA starting on the Professional plan ($27.99/mo). Nextiva vFAX's HIPAA status is unclear, which is a real risk for clinics, law firms, and other regulated senders.

Question 4

Can I switch from Nextiva vFAX to Send FAX Mail?

Accepted Answer

Yes. Sign up for Send FAX Mail month-to-month (no annual contract needed) and port your Nextiva vFAX number in 1–2 weeks, or get a new number instantly. You'll stop paying for an annual commitment you may not need.

Question 5

Which is better for business use?

Accepted Answer

Send FAX Mail for most businesses. Nextiva's $7.95/mo is annual-only (month-to-month costs more), has no mobile app, bills $0.03 per overflow page, and its HIPAA status is unclear — a risk for healthcare or legal use. Send FAX Mail is $12.99/mo with no annual lock-in, 600 pages, no per-page charges, iOS and Android apps, and verified HIPAA from $27.99/mo.

Feature	Nextiva vFAX	Send FAX Mail	Send FAX Mail
Starting price	$7.95/mo (annual)	$12.99/mo	$12.99/mo
Pages included	500	600	600
Overage rate	$0.03	None — upgrade your plan	None — upgrade your plan
HIPAA compliance	Unclear	$27.99/mo	$27.99/mo
Free trial	No	7-day trial, no card	7-day trial, no card
Mobile app	No	iOS & Android	iOS & Android
Contract required	Annual for best price	No — cancel anytime	No — cancel anytime

Nextiva vFAX vs Send FAX Mail: Side-by-Side Comparison (2026)

Feature Comparison

The Verdict

Frequently Asked Questions

Why choose between them?