Online Fax for Retail Stores & Brick-and-Mortar Businesses
Physical retail stores exchange vendor invoices, purchase orders, lease agreements, and supplier contracts that still arrive via fax from smaller manufacturers and distributors who have not migrated to EDI or supplier portals. Store managers and buyers need reliable fax access during trade shows and vendor meetings, not just from the back office.
Common Documents
Compliance
Retail businesses must comply with PCI DSS for cardholder data protection and FTC consumer protection rules. Commercial lease agreements are subject to state contract law. Send FAX Mail's documented transmission records support retail compliance documentation for vendor agreement and lease correspondence records.
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Every plan includes US & Canada faxing up to your monthly page limit. You can also fax internationally — international pages simply count for more toward that limit (the amount varies by country). No surprise charges: reaching your limit prompts an upgrade, never a per-page bill.
Brick & Mortar Fax — FAQ
Yes. Send FAX Mail's mobile app allows store managers to transmit purchase orders from any location. Buyers at trade shows can fax orders immediately after agreeing on terms — no need to wait until returning to the store.
The Starter plan at $12.99/month covers both locations under one account. That replaces two dedicated fax phone lines at $30-50/month each — saving $52-92/month for a two-location retailer.
Yes. All inbound faxes are delivered to email and stored in a searchable archive. Vendor invoices can be forwarded from the fax archive directly to your accounting software or accounts payable team.
Modernize your brick & mortar fax workflow
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