Secure Fax Solutions for Pharmacies & Prescription Processing
Pharmacies receive a constant stream of inbound prescription faxes from prescribers, process prior authorization requests with insurance payers, and coordinate DME prescriptions and controlled substance orders — all via fax channels that regulators and prescribers have standardized around for decades. A pharmacy fax line that goes down or a missed prior authorization fax can delay a patient's medication for days.
Common Documents
Compliance
Prescription faxes are protected health information under HIPAA, and pharmacies handling controlled substance prescriptions must also comply with DEA regulations specifying how Schedule II-V prescriptions may be transmitted. Electronic fax transmission of prescriptions must satisfy DEA requirements for controlled substances, and pharmacies must maintain a HIPAA Business Associate Agreement with their fax service provider. Send FAX Mail provides BAA coverage for all pharmacy PHI transmissions.
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance
- Send & receive faxes
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- API access
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.