Confidential Fax for Mental Health Providers & Therapists
Mental health providers work with some of the most sensitive protected health information in clinical practice — psychiatric evaluations, therapy progress notes, mental health assessments, and treatment plans that carry enhanced legal protections beyond standard HIPAA requirements. Patients trust therapists, psychologists, and psychiatrists with information that must be handled with exceptional discretion.
Common Documents
Compliance
Mental health records receive enhanced protection under HIPAA and, for substance abuse treatment records, under 42 CFR Part 2, which imposes stricter disclosure restrictions than standard HIPAA. Psychotherapy notes require a separate patient authorization for disclosure and cannot be included in a general medical records release. Mental health providers must ensure their fax service provider signs a HIPAA BAA and maintains appropriate security controls. Send FAX Mail provides BAA coverage and AES-256 encryption for all mental health record transmissions.
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance
- Send & receive faxes
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- API access
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Mental Health Fax — FAQ
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