Fax Solutions for Hospitals & Medical Centers
Hospitals transmit thousands of fax pages daily — discharge summaries to post-acute facilities, referrals to specialist offices, lab results to attending physicians, and insurance claims to payers. A missed or delayed fax in a hospital setting is not just an inconvenience; it can delay patient discharge, cause medication errors, or trigger a HIPAA breach when a document lands on the wrong machine.
Common Documents
Compliance
Hospital fax communications involving patient information are governed by HIPAA's Privacy and Security Rules, requiring encryption, access controls, and Business Associate Agreements with fax service providers. CMS Conditions of Participation also require discharge summaries to be completed and transmitted within specific timeframes. Send FAX Mail provides a signed BAA and maintains the technical safeguards required for hospital PHI transmission.
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Every plan includes US & Canada faxing up to your monthly page limit. You can also fax internationally — international pages simply count for more toward that limit (the amount varies by country). No surprise charges: reaching your limit prompts an upgrade, never a per-page bill.
Hospitals Fax — FAQ
Send FAX Mail supports email-to-fax functionality compatible with most EHR outbound fax features. Many EHR systems can route outbound faxes through Send FAX Mail using standard email or API integration, allowing clinical staff to fax directly from their EHR workflow.
Yes. Send FAX Mail handles high-volume inbound fax traffic and delivers all received faxes to email and the cloud archive instantly. There are no busy signals on inbound fax lines — every referral arrives and is immediately accessible to care coordinators.
On-premise hospital fax server solutions typically cost thousands in licensing, hardware, and IT maintenance annually. Send FAX Mail's Business plan at $79.99/month or Enterprise at $169.99/month (8,000 pages, API access) replaces that infrastructure at a fraction of the cost, with no servers to maintain.
Why this matters
The HIPAA Security Rule requires technical safeguards to protect electronic protected health information when it is transmitted over a network.
Source: U.S. HHS — 45 CFR § 164.312(e)(1)Modernize your hospitals fax workflow
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