RingCentral Fax Is Bolted Onto a Phone Platform — Send FAX Mail Is Fax-First
RingCentral built a phone and conferencing platform and then bolted fax onto it as an add-on. Its fax plan runs about $12.99/month for 750 pages, but it's a product primarily designed for VoIP phone s...
RingCentral Fax vs Send FAX Mail
RingCentral built a phone and conferencing platform and then bolted fax onto it as an add-on. Its fax plan runs about $12.99/month for 750 pages, but it's a product primarily designed for VoIP phone system users. If you just need to send and receive faxes without a phone system, you're carrying enterprise complexity you don't need and an interface designed for IT departments rather than individuals or small businesses. Send FAX Mail starts at $12.99/month for a Starter plan that does one thing — fax — and does it simply, with a 7-day free trial to send your first faxes before you pay anything.
| Feature | RingCentral Fax | Send FAX Mail |
|---|---|---|
| Starting price | $12.99/mo (750 pages) | $12.99/mo (600 pages) |
| HIPAA BAA | Higher tiers only | From Professional ($39.99) |
| Designed for fax-only users | No — VoIP phone system focus | Yes — fax-first product |
| Interface simplicity | Enterprise complexity | Simple, intuitive |
| If you exceed your pages | Per-page overage charges | Upgrade tier — no per-page fees |
| Try before you buy | No free trial of fax-only | 7-day free trial (send-only) |
| Annual savings | Annual billing available | Annual saves 2 months |
Send FAX Mail Pricing
See what you'd pay with us instead of RingCentral Fax
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from RingCentral Fax — FAQ
RingCentral Fax is technically a standalone product, but it's designed as part of an ecosystem built for businesses that use RingCentral for calls, video, and messaging. If you only need fax, you're paying for infrastructure designed around capabilities you don't need. Send FAX Mail is purpose-built for fax.
Both start near $12.99/month — RingCentral bundles about 750 pages, Send FAX Mail's Starter includes 600. The real difference is what you're paying for: RingCentral's fax sits inside a VoIP platform, while Send FAX Mail's entire product is fax. Step up to the Professional plan at $39.99/month for 2,000 pages, three numbers, and HIPAA included, and annual billing knocks two months off either way.
There are no per-page overage charges on Send FAX Mail — if you regularly run past your monthly allowance you simply move up to a higher tier with more included pages. That keeps your bill predictable instead of tacking on metered charges the way fax add-ons inside larger phone platforms often do.
Yes. RingCentral's interface is designed for enterprise IT teams managing multi-user phone systems. Send FAX Mail is designed for individuals and businesses who need to send and receive faxes — nothing more, nothing less. Most users are sending their first fax within minutes of signing up.
Save 0% — switch from RingCentral Fax today
Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
7-day free trial · No credit card required