MetroFax Is Stuck in 2003 — Switch to Send FAX Mail's Modern Platform
MetroFax's interface looks and behaves like technology from the early 2000s — there's no mobile app, no API, no integrations with modern business tools, and no HIPAA compliance for healthcare users. T...
MetroFax vs Send FAX Mail
MetroFax's interface looks and behaves like technology from the early 2000s — there's no mobile app, no API, no integrations with modern business tools, and no HIPAA compliance for healthcare users. They start at $11.95/month for a product whose feature set never left the prior decade. If you're using MetroFax today, you're accepting functionality limitations that simply don't exist with Send FAX Mail: no mobile access when you're away from a computer, no searchable archive, and no HIPAA BAA at any price. Send FAX Mail starts at $12.99/month with HIPAA from the Professional plan up and a 7-day free trial that needs no credit card to start.
| Feature | MetroFax | Send FAX Mail |
|---|---|---|
| Starting price | $11.95/mo | $12.99/mo |
| Pages included | ~500 pages | 600 pages (Starter) |
| Mobile app | No mobile app | iOS and Android apps |
| HIPAA compliance | Not available | All paid plans |
| API/integrations | None | API available |
| Interface | Severely outdated | Modern, clean UI |
| Free trial | No | Yes — 7-day trial, no card |
| Reaching your page limit | Per-page overage charges | Upgrade tier — no per-page fees |
Send FAX Mail Pricing
See what you'd pay with us instead of MetroFax
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from MetroFax — FAQ
MetroFax has no mobile app. In 2025, being unable to send or receive a fax from your phone is a serious limitation for any business user. Send FAX Mail works on iOS, Android, and any mobile browser — fax from anywhere.
No. MetroFax does not offer HIPAA compliance at any price. Healthcare providers using MetroFax are operating without the Business Associate Agreement that HIPAA requires for fax service providers handling PHI. Send FAX Mail includes a signed BAA from the Professional plan ($39.99/month) upward.
MetroFax's entry plan is $11.95/month; Send FAX Mail's Starter is $12.99/month for 600 pages. The dollar difference is small, but MetroFax can't offer HIPAA compliance, a mobile app, or an API at any price. If you need those, MetroFax simply can't deliver what Send FAX Mail offers — and annual billing on Send FAX Mail saves you two months.
Yes. Send FAX Mail provides API access and email-to-fax functionality for business integration. MetroFax offers neither, making it unsuitable for businesses that want to automate fax workflows or integrate with CRM, EHR, or document management systems.
Save 20% — switch from MetroFax today
Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
7-day free trial · No credit card required