Question 1

How does MyFax's page allowance compare to Send FAX Mail?

Accepted Answer

MyFax charges $12/month for only 100 pages, then $0.10 for each page beyond that. Send FAX Mail's Starter plan is $12.99/month for 600 pages — six times the allowance for about a dollar more — with no per-page charges, optional HIPAA from the Professional tier, and no difficult j2 cancellation process.

Question 2

Is MyFax owned by the same company as eFax?

Accepted Answer

Yes. Both MyFax and eFax are owned by j2 Global. They share the same cancellation difficulties, lack of HIPAA BAA on standard plans, and generally outdated approach to online fax. Send FAX Mail is an independent service with no affiliation with j2 Global.

Question 3

Does Send FAX Mail offer a way to try the service before paying?

Accepted Answer

Yes. Send FAX Mail offers a 7-day free trial that lets you send faxes with no credit card required to start, so you can confirm deliverability before committing. MyFax offers no free trial — you pay upfront and then have to fight the j2 cancellation process if it isn't right for you.

Question 4

What happens on Send FAX Mail when I run past my monthly pages?

Accepted Answer

Nothing surprising — there are no per-page charges. MyFax adds $0.10 for every page over its 100-page limit, so a busy month can quietly inflate your bill. On Send FAX Mail you move up a plan instead, from Starter's 600 pages to Professional's 2,000, Business's 5,000, or Enterprise's 8,000, keeping your cost predictable.

Feature	MyFax	Send FAX Mail
Starting price	$12.00/mo (100 pages)	$12.99/mo (600 pages)
Pages included	100 pages	600 pages
HIPAA BAA included	No	From Professional ($27.99)
Free trial	No	Yes — 7-day send-only trial
Per-page overage	$0.10/page	None — upgrade instead
Cancellation	Difficult, j2 Global tactics	Cancel anytime, self-service
Interface	Dated, minimal updates	Modern, mobile-ready
Activation fee	Yes	None

MyFax Alternative — 6x the Pages, HIPAA, No Lock-In

MyFax vs Send FAX Mail

Send FAX Mail Pricing

Starter

Professional

Business

Enterprise

Switching from MyFax — FAQ

Save 0% — switch from MyFax today