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Assured Hospice Fax Number — Send the Election and Certification

Faxing the CTI, the election statement, or a face-to-face recertification note to Assured Hospice means reaching the admissions team — this page shows how, securely. As part of Gentiva, Assured Hospice in Olympia, Washington receives faxed orders, records, and referral packets for hospice patients across the Pacific Northwest. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Assured Hospice Fax Number

Use Assured Hospice's referral or records-request instructions to find where to send documents

Hours: Administrative offices are open weekdays; urgent referral and order faxes reach the on-call team evenings and weekends.

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What You Can Fax to Assured Hospice

  • The signed hospice election statement
  • The certification of terminal illness (CTI)
  • Central-intake referral and insurance verification paperwork
  • Prior-authorization and Medicare hospice benefit eligibility documents
  • Comfort-kit and medication orders coordinated with the pharmacy
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Assured Hospice needs to reconnect a split record. Direct the cover sheet to central referral intake or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

How the hospice election reaches Assured Hospice

A patient choosing hospice with Assured Hospice signs the election statement, and it goes to admissions with the certification of terminal illness. The certification of terminal illness confirms the physician's judgment that the prognosis is six months or less if the illness runs its usual course. Include the patient's name and date of birth so staff match the election to the right chart.

Getting orders to the hospice care team at Assured Hospice

A prescriber sending orders to Assured Hospice reaches the hospice care team or the records office that files them. A complete order — patient identifiers, the instruction, and the physician's signature — is actioned fastest. Address the cover sheet to the hospice care team so the order reaches the nurse.

The secure way to fax Assured Hospice

A patient's records are protected health information, so how you fax them to Assured Hospice matters. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Assured Hospice is encrypted in transit with a delivery confirmation.

Faxing to Assured Hospice — FAQ

No. Documents go to different fax lines at Assured Hospice depending on the office. The line for medical records is separate from the one for admission intake. Confirm the correct line for the office you are reaching before you send. When in doubt, ask Assured Hospice for the office by name.

Every page should carry the patient's full name, date of birth, and record number. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. Attach the signed ROI authorization when the fax is a records request. Clear labeling is what keeps a multi-page record together at Assured Hospice.

Incoming faxes to Assured Hospice are never turned away by the hour, but processing is not always immediate. Processing at medical records generally runs Monday through Friday during business hours. The hospice on-call line handles urgent comfort-care orders after hours. Expect same-day handling for the urgent orders the on-call team watches for.

Yes — HIPAA permits faxing protected health information when the channel is secure. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Assured Hospice. A secure send protects both you and the patient whose chart it is.

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