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UMass Memorial Medical Center Fax Number — Referrals, Transfers, and Prior Authorization

Sending a referral or transfer to UMass Memorial Medical Center? Those route to intake, which keeps its own fax line apart from central records. UMass Memorial Medical Center is part of UMass Memorial Health, an academic medical center in Worcester, Massachusetts, serving patients across the Boston area and greater New England. Send the referral with the records that support it so the accepting team can triage without waiting on a second fax.

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UMass Memorial Medical Center Fax Number

Ask the specific UMass Memorial Medical Center department or the referring clinic for its current fax number

Hours: Administrative records processing runs Monday to Friday; the emergency and inpatient services receive faxes overnight and on weekends.

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What You Can Fax to UMass Memorial Medical Center

  • Operative and discharge summaries
  • Medical records and patient history
  • Insurance pre-authorization requests
  • Physician referral forms
  • Specialist consultation notes
Tip: Put the patient's full name, date of birth, and medical record number on every page so UMass Memorial Medical Center can match documents that get separated during intake. Name the receiving office — Health Information Management or the specific clinic — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The referral and transfer path at UMass Memorial Medical Center

Getting a patient referred to UMass Memorial Medical Center starts with the intake office that triages new cases. A prior-authorization request pairs the clinical justification with the insurance details. Confirm the program line with UMass Memorial Medical Center, since referral numbers change with reorganizations.

Why the office matters more than the number at UMass Memorial Medical Center

UMass Memorial Medical Center keeps distinct fax lines for records, referrals, and authorizations. Records, referrals, and prior authorization are handled by separate teams with separate numbers. Confirming the correct department up front avoids a misrouted, delayed fax.

Keeping records to UMass Memorial Medical Center HIPAA-compliant

Because these documents hold health information, the transport to UMass Memorial Medical Center has to be compliant. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to UMass Memorial Medical Center travels over a compliant channel instead of a fax machine in a shared office.

Faxing to UMass Memorial Medical Center — FAQ

You can send to UMass Memorial Medical Center any time, though routine paperwork is worked during business hours. Administrative offices keep a Monday-to-Friday schedule. The emergency department and inpatient units accept urgent clinical faxes 24/7. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Yes, when the transport is compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for UMass Memorial Medical Center. Choose the secure channel first, then confirm the number for UMass Memorial Medical Center.

A number copied from a search result may be stale; UMass Memorial Medical Center has the current one. Reach the specific UMass Memorial Medical Center program by phone and confirm the fax it uses today. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.

No, and that trips people up. Records, referrals, and prior authorization each keep their own line. Confirm the correct line for the office you are reaching before you send. A quick call to UMass Memorial Medical Center settles which line your document should use.

Transfers are handled by fax, but not through general records. The transfer center owns that line, separate from records requests. Call UMass Memorial Medical Center to reach the transfer line and send the clinical summary and orders together. Put the patient identifiers on every page so it is matched cleanly. It is a small step that saves a follow-up call later.

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