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UI HealthWorks Fax Number — Request and Send Worker Records

Release of occupational-health information at UI HealthWorks runs on a signed authorization — this guide covers sending records in or requesting a copy, securely. As an occupational drug and alcohol screening clinic in North Liberty, Iowa, UI HealthWorks coordinates DOT and non-DOT drug and alcohol screening with chain-of-custody collection for employers and their testing programs across the Midwest. Because a worker's record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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UI HealthWorks Fax Number

Reach the UI HealthWorks staff who handle screening results and confirm the fax first

Hours: A workplace-medicine clinic runs a weekday schedule built around employer needs, so the machine receives faxes across that window; the staff who work claims, MRO results, and records still keep standard business hours.

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What You Can Fax to UI HealthWorks

  • A breath-alcohol test result to the employer's designated representative
  • A negative or non-negative result routed through the MRO
  • A collection-site correction or affidavit for a flawed specimen
  • A Medical Review Officer verification to the employer contact
  • A DOT return-to-duty or follow-up test result
Tip: Put the worker's name, date of birth, and the employer or claim number on each page so UI HealthWorks can match it cleanly. Direct the cover sheet to the claims desk, employer services, or records at UI HealthWorks, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting an injury-care record to or from UI HealthWorks

Getting a copy of an injury-care or surveillance record from UI HealthWorks, or sending prior records in, starts with a completed release-of-information form. A complete request — identifiers, dates, and records wanted — is filled fastest. Include a callback number so staff can reach you with a question.

Making sure your fax lands with the right staff at UI HealthWorks

Good labeling is the difference between a same-day match and a stalled document at UI HealthWorks. Note the date and the page count so the receiving office knows the fax is complete. A delivery confirmation then tells you the pages reached UI HealthWorks.

The secure way to fax UI HealthWorks

A fax to UI HealthWorks that carries a diagnosis, a restriction, or a test result is PHI and belongs on a secure channel. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so worker records headed to UI HealthWorks travel over a compliant channel instead of a shared machine.

Faxing to UI HealthWorks — FAQ

That is routine; UI HealthWorks sends the light-duty or return-to-work note to the employer and, when relevant, the carrier. Give UI HealthWorks the employer's current fax so the report reaches the right supervisor. The report states the diagnosis, the specific restrictions, and the next appointment so the employer can plan the shift. Ask UI HealthWorks to address the cover sheet to the supervisor or safety contact.

Yes — once the exam is complete, UI HealthWorks faxes the physical result or the DOT certificate to the employer that ordered it. Providing the hiring contact speeds the result to the right file before the start date. The result states whether the worker is cleared, cleared with restrictions, or not cleared for the job. Send a multi-page physical as one PDF so the signature page stays attached.

A breath-alcohol or drug-screen result from UI HealthWorks is faxed to the employer's testing program promptly. Give UI HealthWorks the employer program's fax so the result is not sent to a stale line. The chain-of-custody form has to reach the designated contact intact, so a clear cover sheet matters. Send the result and the custody form as one PDF so nothing is separated.

Every page should carry the worker's name and the claim or employer identifier. Direct the cover sheet to the correct UI HealthWorks desk and include a number staff can call. Attach the signed release or authorization when the fax is a records request or a decision document. The identifiers matter as much as the records themselves.

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