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The Queen's Medical Center Fax Number — Send Medical Records and Release Requests

Faxing patient history to The Queen's Medical Center means reaching the records team that manages charts — this page shows how, securely. As part of The Queen's Health System, The Queen's Medical Center in Honolulu, Hawaii receives faxed records and referrals for patients across the Hawaiian Islands. Because charts are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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The Queen's Medical Center Fax Number

Call the The Queen's Medical Center main line and ask for the department you need to reach by fax

Hours: Records and registration staff typically work weekday business hours, while the ED accepts urgent faxes any time.

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What You Can Fax to The Queen's Medical Center

  • Pre-operative clearance forms
  • Prescription and renewal requests
  • Home-health and skilled-nursing orders
  • Referral forms
  • Release-of-information authorizations
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that The Queen's Medical Center needs to reconnect a split record. Direct the cover sheet to medical records or the program handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting a chart to or from The Queen's Medical Center

Medical-record requests to The Queen's Medical Center are handled by its records office, not a general line. A complete request — identifiers, dates, and the records wanted — moves fastest. List the exact dates and record types you need so nothing is missed.

What to put on a fax to The Queen's Medical Center

The cover sheet does the routing work once a fax reaches The Queen's Medical Center. State the patient identifiers and the destination department in plain terms on the cover sheet. Send multi-page records as one combined PDF so the documents stay in order.

Sending charts to The Queen's Medical Center without cutting corners

A fax to The Queen's Medical Center that carries a chart is PHI and belongs on a secure channel. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to The Queen's Medical Center travels over a compliant channel instead of a fax machine in a shared office.

Faxing to The Queen's Medical Center — FAQ

The right number depends on which office should receive the document. Call the The Queen's Medical Center main line and ask for medical records or the clinic you are reaching. Confirming the line first is a two-minute step that prevents a misrouted record. A confirmed line beats a guessed one on documents this sensitive.

No. The Queen's Medical Center routes faxes to separate department lines, so medical records and physician referrals do not share a number. Each area — records, referrals, prior authorization — answers a different fax. Confirm the correct line for the office you are reaching before you send. Which line is right depends on the office, not the hospital as a whole.

Put the patient's full name, date of birth, and medical record number on every page. State the specific The Queen's Medical Center office the fax is for on the cover sheet. That keeps the records matched to the right chart at The Queen's Medical Center. The identifiers matter as much as the records themselves.

Faxes reach The Queen's Medical Center whenever you send, but when they are handled varies by office. Routine records and intake are staffed on weekdays. The emergency department and inpatient units accept urgent clinical faxes 24/7. Routine copies follow the office's normal queue rather than jumping ahead.

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