SSTAR Fax Number — Admissions and Referrals
A referral to SSTAR routes to its admissions and intake team, and the right fax depends on that. SSTAR is an opioid treatment program based in Fall River, Massachusetts, serving people across the Boston area and greater New England. Because a referral carries protected health information — and often 42 CFR Part 2 substance-use records — this guide covers where to send it and how to keep the transmission secure.
SSTAR Fax Number
Call SSTAR's clinic and ask for its current fax before you send a transfer or dosing document
Hours: Documents can arrive any time; SSTAR processes routine records Monday through Friday and flags a time-sensitive transfer to the dosing team.
Send a Fax NowWhat You Can Fax to SSTAR
- Intake and admissions referral packets
- Coordination with a pharmacy or prescriber on buprenorphine or methadone
- Guest-dosing and courtesy-dosing transfer requests
- Toxicology results and treatment-progress documentation
- Release-of-information consents (HIPAA and 42 CFR Part 2)
Sending an admissions packet to SSTAR
Admissions to SSTAR are handled by the intake staff, who screen the referral before a bed or slot is offered. Include the person's name, date of birth, insurance, and the reason for referral so nothing is triaged out of context. Note the referral source on the cover sheet so the admissions coordinator can follow up.
Coordinating medication-assisted treatment with SSTAR
Coordination with SSTAR on buprenorphine or methadone routes to the dosing and clinical team, apart from records. Include the person's name, date of birth, current medication and dose, and the release-of-information consent. Confirm the current fax and the right Part 2 consent with SSTAR before you send a transfer.
Confidentiality and your fax to SSTAR
Faxing records to SSTAR is allowed, but the service you use has to protect the information. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. On Send FAX Mail every page to SSTAR is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.
Faxing to SSTAR — FAQ
A number copied from a search result may be the wrong desk; SSTAR has the current one. Reach SSTAR by phone and confirm the fax the specific team uses today. That one verification keeps sensitive pages out of the wrong queue. Skip the stale listing and confirm the line at the source.
Some SSTAR teams take fax; many admissions referrals now move through a portal or secure upload. An admissions portal routes the referral straight to intake, which can be faster for a new case. Check the instructions first; if fax is accepted, send it cleanly with the right identifiers and consent. Either way, do not assume — the program's own instructions are the authority.
No. Documents go to different lines at SSTAR depending on the team. Each area — admissions, benefits, records — answers a different fax. Ask for the team you actually need to get the right number. Keep the confirmed number with the case file so you are not searching next time.
Include the identifiers staff use to match a record: full name, date of birth, and case number. State the specific SSTAR team the fax is for on the cover sheet. Send it as one combined PDF so the pages stay in order. Complete, legible identifiers are what move the request fastest.
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