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Mass General Brigham Home Care Fax Number — How to Find the Current Line

A fax number for Mass General Brigham Home Care copied from a search result may be stale; the working line is the one the receiving office publishes today. Based in Boston, Massachusetts, Mass General Brigham Home Care is the home care arm of a local health system and a health-system home health agency serving patients throughout the Boston area and greater New England. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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Mass General Brigham Home Care Fax Number

Reach the Mass General Brigham Home Care office that owns your request and confirm its fax before sending

Hours: Referral and records staff work weekday business hours, while the on-call clinician fields time-sensitive orders any time.

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What You Can Fax to Mass General Brigham Home Care

  • Medical records and release-of-information (ROI) authorizations
  • Therapy (PT, OT, and speech) evaluation and orders
  • Wound-care and skilled-nursing orders
  • OASIS-supporting clinical documentation
  • A hospital discharge summary and transition-of-care referral
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Mass General Brigham Home Care. Address the cover sheet to the exact team you are reaching at Mass General Brigham Home Care, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Tracking down the correct Mass General Brigham Home Care fax

Branch fax numbers at Mass General Brigham Home Care change with staffing and reorganizations, so confirm before you send. Ask the discharging hospital's case manager, who often already has the correct Mass General Brigham Home Care fax on file. Confirming the line first is a two-minute step that prevents a misrouted record.

Sending a referral to Mass General Brigham Home Care

Starting home health with Mass General Brigham Home Care begins with the intake team that reviews the referral. Group the referral documents into one job rather than several separate faxes. Send the complete packet at once so intake is not waiting on a second fax.

Faxing PHI to Mass General Brigham Home Care the compliant way

A fax to Mass General Brigham Home Care that carries a chart is PHI and belongs on a secure channel. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Mass General Brigham Home Care travels over a compliant channel instead of a fax machine in a shared office.

Faxing to Mass General Brigham Home Care — FAQ

Release of information begins with a signed ROI request to the records office. Mass General Brigham Home Care will tell you where to fax or upload the completed form. Include the patient's name, date of birth, and the record types and date range. After review, the records go to you or whoever you designated.

No. Documents go to different fax lines at Mass General Brigham Home Care depending on the office or branch. Each office — records, intake, the clinical team — answers a different fax. Ask for the office you actually need to get the right number. A quick call to Mass General Brigham Home Care settles which line your document should use.

Put the patient's full name, date of birth, and medical record number on every page. State the specific Mass General Brigham Home Care office the fax is for on the cover sheet. Send it as one combined PDF so the pages stay in order. A missing identifier is the usual reason a fax sits in a queue at Mass General Brigham Home Care.

You can send to Mass General Brigham Home Care any time, though routine paperwork is worked during business hours. Routine records and intake are staffed on weekdays. A records request sent overnight is worked the next business day, while urgent orders go to the on-call team. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Send the discharge packet to intake at Mass General Brigham Home Care, which screens new referrals. Ask Mass General Brigham Home Care for the current referral line first. Include the face-to-face encounter note and the ordering physician's information. Send the whole packet as one job so nothing arrives split. That keeps the referral moving without a second round trip.

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