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Masonicare Hospice Fax Number — Send Physician and Comfort-Care Orders

Faxing verbal-order signatures, medication orders, or an equipment request to Masonicare Hospice means reaching the clinical team — this page shows how, securely. Based in Wallingford, Connecticut, Masonicare Hospice is a community-based nonprofit hospice and a community hospice and palliative care organization serving patients and families throughout southern New England. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Masonicare Hospice Fax Number

Use Masonicare Hospice's referral or records-request instructions to find where to send documents

Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.

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What You Can Fax to Masonicare Hospice

  • The certification of terminal illness (CTI)
  • Comfort-kit and medication orders coordinated with the pharmacy
  • Face-to-face (F2F) recertification encounter documentation
  • Bereavement and continuing-care enrollment forms
  • Interdisciplinary group (IDG) plan-of-care updates
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Masonicare Hospice. Address the cover sheet to the exact team you are reaching at Masonicare Hospice, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Getting orders to the hospice care team at Masonicare Hospice

Faxing comfort-kit and symptom-management orders to Masonicare Hospice means reaching the clinical office that coordinates them with the pharmacy. The hospice care team matches the order to the patient's plan of care before it is carried out. Confirm the current clinical fax with Masonicare Hospice before sending a time-sensitive comfort-care order.

How equipment orders reach Masonicare Hospice

Getting equipment into the home for a patient of Masonicare Hospice starts with a DME order to the clinical team that coordinates the vendor. A clear order — the item, the clinical reason, and the delivery address — moves the equipment fastest. Send the DME order with any supporting orders so the request is complete on the first fax.

Sending patient charts to Masonicare Hospice without cutting corners

Faxing PHI to Masonicare Hospice is allowed, but the service you use has to protect it. Encryption in transit and a compliant provider are what keep the transmission within the rules. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Masonicare Hospice is encrypted in transit with a delivery confirmation.

Faxing to Masonicare Hospice — FAQ

You can send to Masonicare Hospice any time, though routine paperwork is worked during business hours. Administrative offices keep a Monday-to-Friday schedule. A records request sent overnight is worked the next business day, while urgent orders go to the on-call team. Plan routine requests for a weekday morning when the office is fully staffed.

It can be, with the right service. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Masonicare Hospice than a public machine. The safeguard is the service you use, not the act of faxing.

Ask the specific Masonicare Hospice office for its working fax before you send. Reach the specific Masonicare Hospice office by phone and confirm the fax it uses today. A quick check beats faxing PHI to a number that has moved. Skip the stale listing and confirm the line at the source.

Submit a signed release-of-information authorization to medical records at Masonicare Hospice. Masonicare Hospice will tell you where to fax or upload the completed form. A complete request — identifiers, dates, and records wanted — moves fastest. Once processed, Masonicare Hospice releases the records to you or the party you named.

A hospice referral and the certification of terminal illness go to the admissions and referral office. Ask Masonicare Hospice for the current hospice intake line first. Include the attending physician's information and the signed certification of terminal illness. Confirm the current fax with Masonicare Hospice before you send. It is a small step that saves a follow-up call later.

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