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Massachusetts General Hospital Fax Number — Send Medical Records and Referrals

Massachusetts General Hospital in Boston is a large academic medical center where each clinical service, from cardiology to oncology to the medical records office, maintains its own fax line. Records requests, physician referrals, and pre-authorization paperwork all route to different departments, so there is no single number that reaches every team. Because you are sending protected health information, use a HIPAA-compliant service and address the cover sheet to the named department or physician so it reaches the correct unit at Mass General.

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Massachusetts General Hospital Fax Number

Contact Mass General for department-specific fax number

Hours: Massachusetts General Hospital medical records department typically operates Monday-Friday, 8:00 AM - 5:00 PM local time. Emergency departments accept faxes 24/7.

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What You Can Fax to Massachusetts General Hospital

  • Medical records and patient history
  • Physician referral forms
  • Insurance pre-authorization requests
  • Prescription requests and renewals
  • Lab and imaging results
Tip: Put the patient's full name, date of birth, and medical record number on every page, and name the receiving department or attending physician on the cover sheet so it routes correctly inside the hospital. Send protected health information only through a HIPAA-compliant fax service. Send FAX Mail's Business plan at $54.99 per month covers HIPAA with encryption, which matters when faxing records and lab results to a hospital like Mass General.

Faxing to Massachusetts General Hospital — FAQ

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