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Hospice of Westchester Fax Number — Send Medical Records and Release Requests

Faxing patient history to Hospice of Westchester means reaching the records team that manages files — this page shows how, securely. As a community-based nonprofit hospice, Hospice of Westchester in White Plains, New York receives faxed orders, records, and referral packets for hospice patients across New York and the surrounding region. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Hospice of Westchester Fax Number

Reach the Hospice of Westchester office that owns your request and confirm its fax before sending

Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.

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What You Can Fax to Hospice of Westchester

  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Comfort-kit and medication orders coordinated with the pharmacy
  • Bereavement and continuing-care enrollment forms
  • Physician orders and verbal-order signatures
  • Face-to-face (F2F) recertification encounter documentation
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Hospice of Westchester needs to reconnect a split record. Direct the cover sheet to the admissions and referral office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Faxing patient history to Hospice of Westchester

Release of information at Hospice of Westchester runs through a dedicated records office on a signed authorization. A complete request — identifiers, dates, and the records wanted — moves fastest. Put the patient's identifiers on every page so the request is matched cleanly.

Making sure your fax lands with the right team at Hospice of Westchester

How you label the pages decides whether Hospice of Westchester can reconnect them if they get separated. Note the date and the page count so the receiving office knows the fax is complete. With the identifiers and destination clear, the fax lands where it should on the first try.

The secure way to fax Hospice of Westchester

Anything with a patient's history headed to Hospice of Westchester is protected data under HIPAA. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Hospice of Westchester is encrypted in transit with a delivery confirmation.

Faxing to Hospice of Westchester — FAQ

It is, provided your fax service is HIPAA-compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Hospice of Westchester. The safeguard is the service you use, not the act of faxing.

The right number depends on which office should receive the document. Many hospices take referrals through a portal or a shared EHR now, so confirm Hospice of Westchester still accepts fax. Confirming the line first is a two-minute step that prevents a misrouted record. Skip the stale listing and confirm the line at the source.

File a signed authorization with medical records. Hospice of Westchester routes the request to the records staff who pull the chart. List the patient identifiers, the dates, and the exact records you want so nothing is missed. Once processed, Hospice of Westchester releases the records to you or the party you named.

No. Hospice of Westchester routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. Records, admission intake, and hospice-care orders each keep their own line. Confirm the correct line for the office you are reaching before you send. Keep the confirmed number with the patient's file so you are not searching next time.

A hospice referral and the certification of terminal illness go to the admissions and referral office. Get the working admissions fax from Hospice of Westchester directly. Include the attending physician's information and the signed certification of terminal illness. Send the whole packet as one job so nothing arrives split. It is a small step that saves a follow-up call later.

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