Hospice of the Valley Fax Number — Send Physician Orders and the Plan of Care
Need to fax physician orders or a signed CMS-485 plan of care to Hospice of the Valley? Those go to the clinical team that manages the patient's care, not a general fax line. Hospice of the Valley, a hospice agency in Phoenix, Arizona, is a hospice and palliative care provider and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
Hospice of the Valley Fax Number
Confirm the right fax with the Hospice of the Valley office handling your referral or election paperwork
Hours: Referral and records staff work weekday business hours, while the on-call hospice nurse fields urgent orders any time.
Send a Fax NowWhat You Can Fax to Hospice of the Valley
- DNR, POLST, and advance-directive documents
- Medical records and release-of-information (ROI) authorizations
- A hospital or SNF discharge summary for a referral
- Updated medication and comfort-care orders
- The signed hospice election statement
Sending the CMS-485 plan of care back to Hospice of the Valley
Faxing a signed CMS-485 plan of care back to Hospice of the Valley means reaching the clinical office that tracks it. A signed verbal order confirms an instruction the visiting clinician already recorded in the chart. Address the cover sheet to the clinical team so the order reaches the case manager.
Where the Hospice of the Valley fax number actually comes from
The reliable way to fax Hospice of the Valley is to ask the exact office for its working line. Call Hospice of the Valley and ask for the admissions and referral office or the office you are trying to reach. That one confirmation call is what keeps the documents out of the wrong queue.
Protected health information and Hospice of the Valley
Because these documents hold health information, the transport to Hospice of the Valley has to be compliant. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Hospice of the Valley.
Faxing to Hospice of the Valley — FAQ
Start with a signed ROI form to Hospice of the Valley's records office. The records office confirms the fax destination for the authorization. Include the patient's name, date of birth, and the record types and date range. After review, the records go to you or whoever you designated.
No. Hospice of the Valley routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. As a hospice agency, it splits incoming faxes across medical records, intake, and the clinical team. Ask for the office you actually need to get the right number. A quick call to Hospice of the Valley settles which line your document should use.
Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. Direct the cover sheet to the correct Hospice of the Valley office and include a number staff can call. That routing detail is what lets Hospice of the Valley reconnect the documents if they separate. A missing identifier is the usual reason a fax sits in a queue at Hospice of the Valley.
Hospice of the Valley receives faxes at any hour, but the offices that process them keep set schedules. The offices that handle referrals and records keep standard weekday hours. Time-critical orders are picked up at any hour by the on-call clinician. Flag anything time-sensitive on the cover sheet so it is not treated as routine.
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