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Hospice of the Upstate Fax Number — Send Physician and Comfort-Care Orders

Need to fax physician orders, a comfort-kit order, or a DME request to Hospice of the Upstate? Those go to the hospice care team that manages the patient's comfort, not a general fax line. Hospice of the Upstate, a nonprofit community hospice in Anderson, South Carolina, is a community-based nonprofit hospice and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Hospice of the Upstate Fax Number

Confirm the right fax with the Hospice of the Upstate office handling your referral or election paperwork

Hours: Routine records processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.

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What You Can Fax to Hospice of the Upstate

  • Interdisciplinary group (IDG) plan-of-care updates
  • The certification of terminal illness (CTI)
  • The signed hospice election statement
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Physician orders and verbal-order signatures
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Hospice of the Upstate. State which nonprofit community hospice office the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

Verbal-order signatures at Hospice of the Upstate

Verbal-order signatures and interim orders at Hospice of the Upstate go to the hospice care team that carries them out. A durable medical equipment order — a hospital bed, oxygen, or a wheelchair — is coordinated with the DME vendor on receipt. Address the cover sheet to the hospice care team so the order reaches the nurse.

Faxing a DME request to Hospice of the Upstate

A DME order for Hospice of the Upstate routes to the hospice care team, which arranges delivery with the equipment vendor. The hospice covers equipment related to the terminal diagnosis as part of the plan of care, so the order names the item and the clinical need. Address the cover sheet to the hospice care team so the equipment order is not treated as routine paperwork.

Keeping records to Hospice of the Upstate HIPAA-compliant

Faxing PHI to Hospice of the Upstate is allowed, but the service you use has to protect it. The rules turn on using a secure, compliant service rather than a public or ad-supported one. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Hospice of the Upstate is encrypted in transit with a delivery confirmation.

Faxing to Hospice of the Upstate — FAQ

Hospice of the Upstate receives faxes at any hour, but the offices that process them keep set schedules. Records and admission-intake offices work weekday business hours. Time-critical orders are picked up at any hour by the on-call hospice clinician. Routine copies follow the office's normal queue rather than jumping ahead.

Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Hospice of the Upstate. Compliance is about how the pages travel, not only where they land at Hospice of the Upstate.

The current line comes from Hospice of the Upstate directly, since office numbers change. The discharging hospital's case manager often already has the correct Hospice of the Upstate fax on file. That one verification keeps sensitive pages out of the wrong queue. A confirmed line beats a guessed one on documents this sensitive.

Send a signed release form to the records staff who manage the patient's file. The office names the current fax once your request is on file. Include the patient's name, date of birth, and the record types and date range. The records move once the office verifies the authorization.

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