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Hospice of South Texas Fax Number — Send Patient Records Securely

Before you fax records to Hospice of South Texas, it helps to know what HIPAA expects of the transport — this page walks through it. As a community-based nonprofit hospice, Hospice of South Texas in Victoria, Texas receives faxed orders, records, and referral packets for hospice patients across Texas and the Southwest. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.

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Hospice of South Texas Fax Number

Call Hospice of South Texas and ask for the hospice referral team or the office you need to reach by fax

Hours: Referral and records staff work weekday business hours, while the on-call hospice nurse fields urgent comfort-care orders any time.

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What You Can Fax to Hospice of South Texas

  • Comfort-kit and medication orders coordinated with the pharmacy
  • The signed hospice election statement
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Medical records and release-of-information (ROI) authorizations
  • A hospice referral from a hospital, SNF, or physician
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Hospice of South Texas needs to reconnect a split record. Direct the cover sheet to the admissions and referral office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Sending patient charts to Hospice of South Texas without cutting corners

A patient's records are protected health information, so how you fax them to Hospice of South Texas matters. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Hospice of South Texas than a public machine.

Bereavement and continuing-care forms at Hospice of South Texas

Faxing a bereavement or continuing-care form to Hospice of South Texas means reaching the office that supports families after a death. A complete form — the family contact, the relationship, and a callback number — is processed fastest. Name the bereavement or continuing-care team on the cover sheet so it reaches the right desk.

Confirming the right fax at Hospice of South Texas

The reliable way to fax Hospice of South Texas is to ask the exact office for its working line. Check Hospice of South Texas's referral or medical-records page, then verify the line by phone. That one confirmation call is what keeps the documents out of the wrong queue.

Faxing to Hospice of South Texas — FAQ

Get it from the office that will receive the document rather than an old listing. The discharging hospital's case manager often already has the correct Hospice of South Texas fax on file. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.

Release of information begins with a signed ROI request to the records office. The office names the current fax once your request is on file. List the patient identifiers, the dates, and the exact records you want so nothing is missed. After review, the records go to you or whoever the family designated.

No. Documents go to different fax lines at Hospice of South Texas depending on the office. What you send to medical records will not reach the hospice care team. Confirm the correct line for the office you are reaching before you send. A quick call to Hospice of South Texas settles which line your document should use.

At minimum, the patient's name, date of birth, and medical record number belong on each page. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. Attach the signed ROI authorization when the fax is a records request. A missing identifier is the usual reason a fax sits in a queue at Hospice of South Texas.

A hospice referral and the certification of terminal illness go to the admissions and referral office. Get the working admissions fax from Hospice of South Texas directly. Attach the DNR or POLST and the discharge summary for the referral. Put the patient identifiers on every page so it is matched cleanly. It is a small step that saves a follow-up call later.

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