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Hendrick Medical Center Fax Number — Send Medical Records and Release Requests

Medical-record requests to Hendrick Medical Center run through release of information, and the right fax depends on that office. As an independent hospital, Hendrick Medical Center in Abilene, Texas receives faxed records and referrals for patients across Texas and the Southwest. Because charts are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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Hendrick Medical Center Fax Number

Use Hendrick Medical Center's records-request instructions to find where to send documents

Hours: Registration and records keep weekday hours; the emergency department and inpatient units take urgent faxes overnight.

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What You Can Fax to Hendrick Medical Center

  • Medical records and patient history
  • Referral forms
  • Discharge instructions and follow-up orders
  • Home-health and skilled-nursing orders
  • Release-of-information authorizations
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Hendrick Medical Center needs to reconnect a split record. Direct the cover sheet to medical records or the program handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Faxing patient history to Hendrick Medical Center

Release of information at Hendrick Medical Center runs through a dedicated records office. Records are released to you or to the party you name once the request is processed. Confirm the current records fax with Hendrick Medical Center before you send the authorization.

What to put on a fax to Hendrick Medical Center

The cover sheet does the routing work once a fax reaches Hendrick Medical Center. State the patient identifiers and the destination department in plain terms on the cover sheet. Send multi-page records as one combined PDF so the documents stay in order.

Faxing PHI to Hendrick Medical Center the compliant way

Anything with a patient's history headed to Hendrick Medical Center is protected data under HIPAA. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Hendrick Medical Center travels over a compliant channel instead of a fax machine in a shared office.

Faxing to Hendrick Medical Center — FAQ

Every page should carry the patient's full name, date of birth, and record number. State the specific Hendrick Medical Center office the fax is for on the cover sheet. Send it as one combined PDF so the pages stay in order. A missing identifier is the usual reason a fax sits in a queue at Hendrick Medical Center.

Hendrick Medical Center receives faxes at any hour, but the offices that process them keep set schedules. Routine records and intake are staffed on weekdays. A records request sent overnight is picked up the next business day, while urgent items go straight to the units. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Faxing records to Hendrick Medical Center is fine under HIPAA as long as the service is compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Hendrick Medical Center. Choose the secure channel first, then confirm the number for Hendrick Medical Center.

Get it from the office that will receive the document rather than an old listing. Reach the specific Hendrick Medical Center program by phone and confirm the fax it uses today. Keep the working number with the patient's file for next time. The office that receives the fax is the authority on its own number.

Submit a signed release-of-information form to the medical records office. Ask Hendrick Medical Center where the completed form should go. After review, the records go to you or whoever you designated. Keep the transmission confirmation in case you need to show it went through. The result is a clean hand-off to the right team at Hendrick Medical Center.

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