Question 1

What insurance documents still get faxed in Colorado?

Accepted Answer

First notice of loss forms, claim supporting documents, policy declarations, certificates of insurance, and producer license paperwork going to the Colorado Division of Insurance all tend to move by fax. Adjusters and carriers want a confirmed record of which pages reached them and at what time, and a fax gives them that.

Question 2

Can a Colorado agency send claims paperwork that contains personal data this way?

Accepted Answer

Yes. Send FAX Mail encrypts every fax in transit with TLS and stores it with AES-256, which fits the confidentiality expectations Colorado built from NAIC privacy models for nonpublic personal information. The transmission log shows exactly when each claim document went out, so an agency can document its handling if the Division of Insurance ever reviews it.

Question 3

Does this work for filing producer documents with the Division of Insurance?

Accepted Answer

It does. When a producer or agency needs to fax license-related forms or correspondence to the Colorado Division of Insurance, each send records the destination, time, and outcome. That confirmation becomes part of the file the agency keeps under its Title 10 recordkeeping obligations.

Question 4

How much does it cost for a Colorado insurance office?

Accepted Answer

A solo producer can start at $12.99 a month, and a busy agency with multiple adjusters moves up to a higher-volume plan as claim traffic grows. Picking your fax number costs nothing, and each tier comes with a monthly page allowance; when an agency consistently sends past it, the next plan up covers the volume rather than a per-page charge, which usually undercuts the cost of keeping analog lines at every branch.

Question 5

Is there an option for agencies that also handle health information?

Accepted Answer

Agencies that touch protected health data, such as those writing health or supplemental coverage, can use the Business plan at $54.99 a month, which supports HIPAA workflows. On that tier sensitive faxes route to a dashboard link instead of an email attachment, so the file stays inside an authenticated session.

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