Online Fax for Credit Unions & Member Financial Services
Credit unions serve members who value personal service and often prefer traditional document exchange methods. Membership applications, loan documents, direct deposit forms, and account closure forms frequently arrive via fax from members who do not use online banking portals.
Common Documents
Compliance
Credit unions are regulated by NCUA and must comply with GLBA Safeguards Rule requirements for protecting member NPI, BSA/AML documentation requirements, and Regulation E for electronic fund transfers. Send FAX Mail's encrypted transmission and access-controlled archive support GLBA compliance for member document handling and provide the audit documentation that NCUA examiners review.
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Sign documents before sending
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance + self-serve BAA
- Public API & webhooks
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- Public API & signed webhooks
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Every plan includes US & Canada faxing up to your monthly page limit. You can also fax internationally — international pages simply count for more toward that limit (the amount varies by country). No surprise charges: reaching your limit prompts an upgrade, never a per-page bill.
Credit Unions Fax — FAQ
Yes. Members can fax documents from any fax machine to the credit union's Send FAX Mail inbound number. The credit union staff receives the fax instantly in their email and archive, while the member uses a familiar paper-based process.
Each branch can have its own inbound fax number, with all transmissions consolidated in a single searchable archive. Branch managers see their own faxes while compliance officers have access to the full archive for examination preparation.
Yes. The Starter plan at $12.99/month covers 600 pages — appropriate for small credit unions with limited monthly fax volume. That's typically less than the monthly cost of one dedicated fax phone line, with no hardware to maintain.
Modernize your credit unions fax workflow
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