Question 1

How does Send FAX Mail protect wire transfer authorization faxes?

Accepted Answer

Send FAX Mail encrypts all fax content in transit using TLS and at rest using AES-256. We strongly recommend verifying recipient fax numbers by phone before transmitting wire transfer authorizations, and using a secure cover sheet with authorization codes that only legitimate recipients would recognize.

Question 2

Can a bank customer fax a fraud dispute form from their phone?

Accepted Answer

Yes. Bank customers can use Send FAX Mail on any mobile device to photograph and transmit completed fraud dispute forms to the bank's dispute department fax number, with delivery confirmation sent to their email — useful for documenting the Regulation E submission date.

Question 3

How does Send FAX Mail pricing compare for a community bank?

Accepted Answer

Community banks maintaining multiple fax phone lines spend $100-200/month on lines alone. Send FAX Mail's Business plan at $54.99/month covers multiple departments with 5,000 pages — a significant reduction in both cost and hardware maintenance overhead.

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Banking Fax — FAQ

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