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Department of Education Fax Number — Student Loan and Financial Aid

The US Department of Education accepts faxed student loan paperwork, financial aid appeals, and FERPA consent forms at its main line, 202-401-0689, but much of the day-to-day loan servicing happens at the servicer level instead. Income-Driven Repayment applications, forbearance requests, and Public Service Loan Forgiveness certifications usually go to your servicer, not to the Department directly. Knowing which entity actually processes your document saves a wasted transmission and a delay on something like a repayment plan change.

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Department of Education Fax Number

202-401-0689

Hours: Monday-Friday, 8:00 AM - 5:00 PM ET.

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What You Can Fax to Department of Education

  • Income-Driven Repayment plan applications
  • Student loan forbearance requests
  • Public Service Loan Forgiveness documentation
  • Financial aid appeal documents
  • FERPA consent forms
Tip: Before you send, confirm whether your document belongs at the Department's main fax or with your loan servicer, because the two handle different paperwork. For a PSLF Employment Certification Form, that almost always means MOHELA rather than the Department itself, so check the servicer's current fax number on their site. Send through Send FAX Mail when a repayment or forgiveness deadline is involved so you have a delivery confirmation on record.

Faxing to Department of Education — FAQ

It depends on the document. Income-Driven Repayment applications, forbearance requests, and PSLF certifications generally go to your loan servicer, such as Nelnet, MOHELA, or Aidvantage. General Department matters use 202-401-0689. Confirm which one handles yours before sending.

The Department of Education's main fax line is 202-401-0689. Keep in mind that individual loan servicers publish their own separate fax numbers on their websites for loan-specific paperwork.

Public Service Loan Forgiveness Employment Certification Forms typically go to MOHELA, which administers the PSLF program. Check MOHELA's website for the current fax number rather than sending it to the Department's general line.

Yes. Send FAX Mail returns a delivery confirmation after each successful transmission, which gives you a dated record. That's worth keeping when an appeal or repayment plan change is tied to a deadline.

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