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Concentra Health Centers Fax Number — Request and Send Worker Records

Need to request or send an occupational-health record at Concentra Health Centers? Those go through the health-information staff on a signed release, not a casual phone call — this page shows where it goes. As an occupational medicine clinic in Cincinnati, Ohio, Concentra Health Centers coordinates workplace injury care, employer physicals, and OSHA-driven medical surveillance for employers and their workers across the industrial Midwest. Because a worker's record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Concentra Health Centers Fax Number

Call Concentra Health Centers and ask whether records, the clinical staff, or employer services should receive your document

Hours: A workplace-medicine clinic runs a weekday schedule built around employer needs, so the machine receives faxes across that window; the staff who work claims, MRO results, and records still keep standard business hours.

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What You Can Fax to Concentra Health Centers

  • A return-to-work or functional-capacity evaluation
  • A referral to a specialist for a work injury with the treatment note
  • A respirator medical-clearance or fit-test record
  • Drug-screen results with chain-of-custody paperwork
  • An authorization request sent to the claims adjuster or case manager
Tip: Put the worker's name, date of birth, and the employer or claim number on each page so Concentra Health Centers can match it cleanly. Direct the cover sheet to the claims desk, employer services, or records at Concentra Health Centers, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Sending and requesting worker records at Concentra Health Centers

Getting a copy of an injury-care or surveillance record from Concentra Health Centers, or sending prior records in, starts with a completed release-of-information form. List the worker's identifiers, the dates of service, and the exact records you need. Address the cover sheet to the health-information staff at Concentra Health Centers so it reaches the right desk.

What to put on a fax to Concentra Health Centers

The cover sheet does the routing work once a fax reaches Concentra Health Centers. Name the receiving staff — the health-information staff, the front desk, or the employer-services coordinator — at the top of the cover sheet. With the identifiers and destination clear, the fax lands where it should on the first try.

The secure way to fax Concentra Health Centers

Faxing occupational-health records to Concentra Health Centers is allowed, but the service you use has to protect them. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Concentra Health Centers.

Faxing to Concentra Health Centers — FAQ

An occupational clinic often opens early for shift workers, so an incoming fax is received across the workday, while claim and records paperwork moves during office hours. Because Concentra Health Centers schedules around employer shifts, someone is usually at the desk to receive a fax. Plan routine faxes for a weekday at Concentra Health Centers when the claims and records staff are in. Routine copies follow the office's normal queue.

Faxing worker records to Concentra Health Centers is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to Concentra Health Centers. Handled that way, the records stay within the rules end to end.

Ask Concentra Health Centers's front desk for its working fax before you send. A larger clinic may take some documents through a records office, so confirm Concentra Health Centers still accepts fax for your request. Verifying the office and the line up front is the honest shortcut. Note the number the first time so the next fax to Concentra Health Centers is quicker.

Submit a signed release-of-information authorization to the health-information staff at Concentra Health Centers. Concentra Health Centers routes the request to the staff who pull the record. Note whether the requester is the worker, the employer, or the carrier on the authorization. They release the copies to the recipient you named after processing.

From a First Report of Injury to an audiometric surveillance result, Concentra Health Centers routes the document to the employer, carrier, or program contact. Ask Concentra Health Centers which line handles your document. Send a packet as one PDF so the pages stay together. Send the whole packet as one job so nothing arrives split. That keeps the request moving without a second round trip.

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