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Compassus - Lansing Fax Number — Send a Hospice Referral

Starting hospice care with Compassus - Lansing begins with the referral intake office that reviews the discharge packet — here is how to reach it. Compassus - Lansing is part of Compassus, a hospice agency in Lansing, Michigan, caring for patients across the Great Lakes region. Send the discharge summary with the medication list, physician orders, and face-to-face note so intake can review without waiting on a second fax.

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Compassus - Lansing Fax Number

Ask Compassus - Lansing's admissions or medical records office for the current fax number

Hours: Administrative offices are open weekdays; urgent comfort-care orders reach the on-call team evenings and weekends.

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What You Can Fax to Compassus - Lansing

  • Interdisciplinary group (IDG) plan-of-care updates
  • Updated medication and comfort-care orders
  • The signed hospice election statement
  • DNR, POLST, and advance-directive documents
  • Medical records and release-of-information (ROI) authorizations
Tip: Put the patient's full name, date of birth, and medical record number on every page so Compassus - Lansing can match documents that get separated during intake. Name the receiving office — medical records, the admissions and referral office, or the clinical team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The hospital-to-hospice referral path at Compassus - Lansing

Getting a patient onto service at Compassus - Lansing starts with the intake office that screens new referrals. Name the patient and the referring provider on the cover sheet so intake can match the case. A brief call to Compassus - Lansing ahead of a same-day discharge helps staff watch for the fax.

One agency, many fax lines at Compassus - Lansing

Compassus - Lansing does not receive faxes at a single agency-wide number. A patient's orders reach the clinical team, while a new referral reaches the admissions and referral office. So naming the office you actually need is the first step before you send.

Protected health information and Compassus - Lansing

A patient's records are protected health information, so how you fax them to Compassus - Lansing matters. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Compassus - Lansing than a public machine.

Faxing to Compassus - Lansing — FAQ

Faxes reach Compassus - Lansing whenever you send, but when they are handled varies by office. Administrative offices keep a Monday-to-Friday schedule. Send routine requests early in the day for same-day handling; urgent orders are actioned immediately. Expect same-day handling for the urgent orders the on-call team watches for.

It is, provided your fax service is HIPAA-compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Compassus - Lansing than a public machine. A secure send protects both you and the patient whose chart it is.

The right number depends on which office should receive the document. Reach the specific Compassus - Lansing branch by phone and confirm the fax it uses today. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered record and a lost one.

File a signed authorization with medical records. Compassus - Lansing routes the request to the records staff who pull the chart. A complete request — identifiers, dates, and records wanted — moves fastest. Turnaround depends on the request; routine copies are handled in the order received.

A hospice referral and the certification of terminal illness go to the admissions and referral office. Ask Compassus - Lansing for the current hospice intake line first. Send the election statement, the CTI, and the current medication and comfort-care orders. Confirm the current fax with Compassus - Lansing before you send. The result is a clean hand-off to the right team at Compassus - Lansing.

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