Compassus Knoxville Fax Number — Send a Hospice Referral
Sending a hospice referral to Compassus Knoxville for a hospital or SNF discharge? Those route to the admissions and referral office, which keeps its own fax line. Based in Knoxville, Tennessee, Compassus Knoxville is part of Compassus and a hospice and palliative care program serving patients and families throughout the mid-South. Send the discharge summary with the medication list, physician orders, and prognosis documentation so intake can review without waiting on a second fax.
Compassus Knoxville Fax Number
Call Compassus Knoxville and ask whether to use central intake or the local office fax
Hours: Intake and authorization staff work weekday hours, while the on-call clinician fields time-sensitive comfort-care orders any time.
Send a Fax NowWhat You Can Fax to Compassus Knoxville
- Medical records and release-of-information (ROI) authorizations
- The signed hospice election statement
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- Central-intake referral and insurance verification paperwork
- Face-to-face (F2F) recertification encounter documentation
Starting hospice care with Compassus Knoxville by fax
A discharge planner sending a patient to Compassus Knoxville reaches the admissions office that opens the hospice case. A hospice referral moves fastest when the prognosis documentation and the authorization travel with it. A same-day hospice referral is time-sensitive, so confirm the office received it.
Electing the hospice benefit with Compassus Knoxville
Faxing the hospice election paperwork to Compassus Knoxville means reaching the intake office that processes the CTI and the benefit election. The certification of terminal illness confirms the physician's judgment that the prognosis is six months or less if the illness runs its usual course. Note the attending physician and a callback number so the team can verify a question.
Sending patient charts to Compassus Knoxville without cutting corners
A fax to Compassus Knoxville that carries a chart is PHI and belongs on a secure channel. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Compassus Knoxville is encrypted in transit with a delivery confirmation.
Faxing to Compassus Knoxville — FAQ
Release of information begins with a signed ROI request to the records office. Ask Compassus Knoxville where the signed release should go. Put the patient identifiers and the requested dates on the authorization. After review, the records go to you or whoever the family designated.
No. Documents go to different fax lines at Compassus Knoxville depending on the office. As a hospice program, it splits incoming faxes across medical records, intake, and the hospice care team. Identify the destination before sending so nothing is misrouted. A quick call to Compassus Knoxville settles which line your document should use.
At minimum, the patient's name, date of birth, and medical record number belong on each page. Direct the cover sheet to the correct Compassus Knoxville office and include a number staff can call. With identifiers and destination clear, nothing gets misrouted. A missing identifier is the usual reason a fax sits in a queue at Compassus Knoxville.
You can send to Compassus Knoxville any time, though routine paperwork is worked during business hours. The offices that handle referrals and records keep standard weekday hours. Urgent referrals and comfort-care orders reach the on-call clinician at any hour regardless of the office schedule. Flag anything time-sensitive on the cover sheet so it is not treated as routine.
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