Alternative
Ooma Fax Requires a Phone Plan — Send FAX Mail Requires Nothing Else
Ooma's fax service is not a standalone product — it's an add-on to Ooma Office, their VoIP phone system. To get Ooma fax, you must first subscribe to Ooma Office at $19.95+/month, which means you're p...
Ooma Fax vs Send FAX Mail
Ooma's fax service is not a standalone product — it's an add-on to Ooma Office, their VoIP phone system. To get Ooma fax, you must first subscribe to Ooma Office at $19.95+/month, which means you're paying for a phone system just to access fax functionality. There's no HIPAA BAA available, the fax features are limited compared to dedicated fax services, and setup requires Ooma hardware or an existing Ooma account. Send FAX Mail is a standalone fax service that starts at $12.99/month — no phone system subscription required, no hardware, and a 7-day free trial so you can send faxes before committing. Need HIPAA? It's included from the Professional plan at $27.99/month, something Ooma's fax add-on can't offer at any price.
| Feature | Ooma Fax | Send FAX Mail |
|---|---|---|
| Starting price | $19.95/mo (requires phone plan) | $12.99/mo standalone |
| Standalone fax service | No — requires Ooma Office | Yes — fax only |
| HIPAA compliance | No BAA available | BAA from Professional ($27.99) |
| Hardware required | May require Ooma hardware | No hardware needed |
| Pages included | 250 pages | 600 pages (Starter) |
| If you exceed your pages | $0.05/page overage | Upgrade tier — no per-page fees |
| Try before you buy | No fax-only free trial | 7-day free trial (send-only) |
| Contract required | No | No |
Send FAX Mail Pricing
See what you'd pay with us instead of Ooma Fax
Starter
- 600 fax pages per month
- 1 dedicated fax number
- Send & receive faxes
- Fax to email delivery
- Fax history & downloads
- No per-page overage charges
Professional
- 2,000 fax pages per month
- 3 dedicated fax numbers
- HIPAA compliance
- Send & receive faxes
- Priority delivery
- No per-page overage charges
Business
- 5,000 fax pages per month
- 5 dedicated fax numbers
- HIPAA compliance
- Audit logs
- Team roles & permissions
- Priority support
Enterprise
- 8,000 fax pages per month
- 10 dedicated fax numbers
- Everything in Business
- API access
- Dedicated support
- Custom integrations
No per-page overage. No activation fees. No contracts. Cancel anytime.
Switching from Ooma Fax — FAQ
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Plans from $12.99/month. No contracts, no activation fees. Start your free trial.
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