SendFAXMail

Bon Secours Mercy Health Fax Number — Faxing Records and Referrals

Bon Secours Mercy Health is a Catholic nonprofit system formed from the Bon Secours and Mercy Health organizations, with hospitals and clinics across Ohio, Kentucky, Virginia, South Carolina, Maryland, and Florida. Its many local ministries each run their own health information management office, so there is no single Bon Secours Mercy Health fax number for records or referrals. The correct line is printed on the release form the facility returns, tied to that location in your MyChart-based patient portal, or provided when you call the local hospital's medical records desk. Because regional ministries operate separately, confirm the number is for the exact facility that holds the record.

Encrypted in transit (TLS)
HIPAA BAA included
US-based fax numbers
No activation fees
No contracts
7-day free trial

Bon Secours Mercy Health Fax Number

Get the medical records fax number from the local Bon Secours Mercy Health hospital or ministry involved

Hours: Bon Secours Mercy Health medical records offices typically operate Monday through Friday, 8:00 AM to 5:00 PM local time. Hospital clinical units accept urgent faxes 24/7.

Send a Fax Now

What You Can Fax to Bon Secours Mercy Health

  • Medical records and discharge summaries
  • Physician and specialist referral forms
  • Prior-authorization and pre-certification requests
  • Prescription and medication renewal requests
  • Lab, pathology, and imaging results
Tip: Every page is protected health information, so use a HIPAA-eligible fax service rather than a public machine; Send FAX Mail's Business plan at $79.99/month is built for that and returns a delivery confirmation you can keep. Print the patient's full name, date of birth, and medical record number on each page instead of just the cover, since scanning intake tends to break up long charts. Address the cover to the exact Bon Secours Mercy Health department or clinician so the fax reaches the right team.

Faxing to Bon Secours Mercy Health — FAQ

The merged system still processes release-of-information at the local ministry level, and former Bon Secours and Mercy Health facilities may keep their own record systems. Fax the specific hospital or clinic that treated the patient rather than assuming a single records office covers every state in the network.

Identify the state and the facility where care was delivered, since Bon Secours and Mercy Health sites span several regions. A short call to that hospital's medical records desk confirms whether it processes records itself and gives you the current HIM fax number for that location.

Routine requests are generally completed within several business days, with larger charts taking longer. Because the applicable deadline depends on the state where the facility operates, note any hard date on your cover sheet and follow up if the request runs past a reasonable window.

The patient portal handles results, messaging, and some document sharing, and the system exchanges records with many connected providers. A complete legal record set for an unconnected provider, insurer, or attorney, though, usually still moves by a faxed authorization to the local ministry's HIM office.

Need to fax Bon Secours Mercy Health?

Upload your document and send in under a minute. No fax machine needed.

7-day free trial · No credit card required