Aspen Dental Fax Number — Send a Specialist Referral
Sending a referral to Aspen Dental? The specialist works best with the patient's history, X-rays, and imaging in hand before the visit. Headquartered in Chicago, Illinois, Aspen Dental operates multi-office dental group locations serving patients across the country. Because the packet carries protected health information, this page covers what to send and how to get it there securely.
Aspen Dental Fax Number
Because Aspen Dental runs many offices, call the exact location for its front-desk or records fax
Hours: Aspen Dental offices generally keep weekday appointment hours; a fax sent overnight is worked the next business day at that location.
Send a Fax NowWhat You Can Fax to Aspen Dental
- Predetermination and prior-authorization requests
- A specialist referral with the patient's history
- Dental X-rays, panoramic images, and imaging reports
- A prescription or pharmacy-authorization request
- Periodontal charting and clinical narratives
The referral path at Aspen Dental
A specialty visit at Aspen Dental moves faster when the patient's recent records and imaging reach the team ahead of time. The referring dentist and the specialist coordinate directly, and the patient's HIPAA authorization covers releasing the file. Keep the transmission confirmation, since an appointment can turn on the records arriving first.
How faxes route between Aspen Dental offices
Because Aspen Dental operates many offices, there is no single fax that reaches the whole brand — records go to the specific location. A transfer between locations needs the same HIPAA authorization as a transfer to an outside dentist. Keep the delivery confirmation in case the office asks whether the request arrived.
Faxing PHI to Aspen Dental the compliant way
A dental practice is a HIPAA covered entity, so a chart on its way to Aspen Dental sets the bar for the channel. Encryption in transit is what keeps a patient's records and identifiers out of the wrong hands. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery — a safer route to Aspen Dental than a public machine, from $12.99/month.
Faxing to Aspen Dental — FAQ
The usual documents are a records-release authorization, a referral with X-rays, and a claim or predetermination. Imaging — bitewings, a panoramic film, or a CBCT — frequently travels with a referral. Confirm first whether Aspen Dental wants it by fax or through a records or claims portal. Each document has its own purpose, so confirm what the office is expecting.
At minimum, the patient's name and date of birth belong on each page. Note the document type and the patient's name on the cover sheet. That labeling is what lets Aspen Dental reconnect the pages if they separate. Clear labeling is what keeps a multi-page record together at Aspen Dental.
You can send to Aspen Dental any time, though routine documents are handled during business hours. Routine records and referrals are worked on the office's weekday schedule. Send anything tied to an appointment early so it is worked before the visit. Confirm receipt of a referral rather than assuming it was matched.
Dental records are protected health information, and a dental practice is a HIPAA covered entity. Releasing them to another party runs on a signed HIPAA authorization from the patient. That means sending it over an encrypted connection rather than a public machine.
The Aspen Dental location where you are a patient is usually the one that holds — and should receive — your chart. Ask Aspen Dental which location holds your chart and its current fax. Name the specific Aspen Dental office so the chart is matched. Send the whole document as one job so nothing arrives split. It is a small step that spares you a follow-up call.
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