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Aspen DME Fax Number — Send a DME Order

A DME order to Aspen DME routes to the intake team, and the right fax depends on that. Located in Lincoln, Nebraska, Aspen DME handles equipment orders and supporting documents for patients across the Great Plains. Because a DME order carries protected health information, this guide covers both where to send it and how to keep the transmission secure.

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Aspen DME Fax Number

Confirm Aspen DME's intake fax off a recent order packet or by phoning the supplier, not an old listing

Hours: The intake fax at Aspen DME receives orders any hour, but the team processes and schedules delivery during posted hours.

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What You Can Fax to Aspen DME

  • Signed proof-of-delivery forms
  • Detailed written orders (DWO) from the prescriber
  • Insurance and Medicare supplier documentation
  • Prior authorization requests and supporting notes
  • Chart notes supporting the order
Tip: Mark all pages with the patient's name, date of birth, and any order number Aspen DME needs to reconnect a split order. Direct the cover sheet to the order-intake team or the team handling the order, with a callback number for questions. Check whether Aspen DME wants the order by fax or an electronic portal, then send it the way the supplier expects and save the confirmation.

How a physician order moves at Aspen DME

To send a physician's DME order to Aspen DME, it goes to the order-intake team, matched to the patient's record. Include the detailed written order, the diagnosis codes, and the ordering physician's NPI so nothing is filled out of context. Send the whole packet in one transmission so processing is not waiting on a missing document.

Documentation the order needs at Aspen DME

A detailed written order to Aspen DME routes to intake, where the supporting documentation is reviewed. A missing signature or an undated order is the usual reason an equipment order stalls at intake. Confirm the intake fax before you send, since a single line can change.

Sending medical documentation to Aspen DME without cutting corners

Faxing an equipment order to Aspen DME is fine; the concern is the tool that carries it. Encryption in transit is what keeps a patient's name and diagnosis out of the wrong hands. Send FAX Mail's flat monthly plans start at $12.99/month with no per-page fees and a 7-day free trial, and each page to Aspen DME travels over an encrypted connection.

Faxing to Aspen DME — FAQ

Generally one — the order-intake team's own line. Because it is one location, everything lands at the same order-intake fax. Ask whether the physician's office should submit the order electronically instead. Keep the confirmed number with the patient's paperwork so you are not searching next time.

List the patient's name and date of birth on every page, plus the diagnosis codes the order needs. State the specific Aspen DME desk the fax is for on the cover sheet. A delivery confirmation then tells you the fax reached Aspen DME. Include the CMN or face-to-face note the item requires so the order is not returned for documentation.

Faxes reach intake whenever you send, but processing waits for open hours. Routine orders and resupply requests are handled during open hours. An urgent order carries a shorter timeframe, so send well ahead. Plan routine orders for a weekday when the order desk is fully staffed.

It is, provided your fax service encrypts the pages in transit. An unsecured app is the real risk; the transport for PHI is what has to be secure. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and sends to Aspen DME over a secure connection after a 7-day free trial. Limit each page to what the supplier actually needs, and mark the cover sheet confidential.

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