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Advance Laboratories Fax Number — Send Lab Records Securely

Before you fax records to Advance Laboratories, it helps to know what HIPAA expects of the transport — this page walks through it. As a clinical diagnostic laboratory, Advance Laboratories in Gaithersburg, Maryland, takes faxed orders, prior-authorization approvals, and records requests for clinical diagnostic testing across the Baltimore-Washington corridor. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.

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Advance Laboratories Fax Number

Call Advance Laboratories and ask for the team or office you need to reach by fax

Hours: Administrative offices are open weekdays; stat and add-on orders reach the laboratory team during testing hours.

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What You Can Fax to Advance Laboratories

  • The completed patient registration and insurance information for billing
  • A request to release lab results or a report back to the ordering provider
  • A standing or recurring lab order (for example, monthly INR or metabolic panels)
  • A prior-authorization approval for a genetic, molecular, or otherwise specialized test
  • An add-on test request for a specimen already accessioned at the lab
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Advance Laboratories needs to reconnect a split order. Direct the cover sheet to the client services office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Sending lab records to Advance Laboratories without cutting corners

Faxing PHI to Advance Laboratories is allowed, but the service you use has to protect it. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Advance Laboratories travels over a compliant channel instead of a fax machine in a shared office.

Faxing a lab records release to Advance Laboratories

To send or request a patient's lab records at Advance Laboratories, the request goes through the medical records office. A signed release-of-information (ROI) authorization is what allows the records to move. Include a callback number so staff can reach you with a question.

Confirming the right fax at Advance Laboratories

The reliable way to fax Advance Laboratories is to ask the exact office for its working line. Ask the referring provider's office, which often already has the correct Advance Laboratories fax on file. That one confirmation call is what keeps the documents out of the wrong queue.

Faxing to Advance Laboratories — FAQ

The right number depends on which office should receive the document. Reach the specific Advance Laboratories office by phone and confirm the fax it uses today. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.

Start with a signed ROI form to Advance Laboratories's records office. Advance Laboratories will tell you where to fax or upload the completed form. List the patient identifiers, the collection dates, and the exact results you want so nothing is missed. After review, the records go to you or whoever the patient designated.

No. Advance Laboratories routes faxes to separate office lines, so the medical records office and the client services office do not share a number. Client services, records, and the bench each keep their own line. Confirm the correct line for the office you are reaching before you send. A quick call to Advance Laboratories settles which line your document should use.

Include the identifiers staff use to match a specimen: full name, date of birth, and record number. Add a cover sheet addressed to the client services office at Advance Laboratories with your callback number. That routing detail is what lets Advance Laboratories reconnect the documents if they separate. A missing identifier is the usual reason a fax sits in a queue at Advance Laboratories.

Send the order to client services and the results request to records — they are handled separately. Confirm the client-services and records fax lines with Advance Laboratories before sending a time-sensitive order. Include the tests ordered, the specimen source, the ICD-10 diagnosis, and the patient identifiers. Keep the transmission confirmation in case you need to show it went through. That keeps the order moving without a second round trip.

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