Advance Medical Lab Fax Number — Send a Records Request
Need to send or request a patient's lab records at Advance Medical Lab? Those go through the records office on a signed release-of-information authorization. Advance Medical Lab, a clinical laboratory in Glendale Heights, Illinois, receives test orders, authorizations, and records requests by fax. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.
Advance Medical Lab Fax Number
Confirm the right fax with the Advance Medical Lab office handling your test order or results request
Hours: Client services and records keep weekday hours; the laboratory team receives time-sensitive orders during operating hours.
Send a Fax NowWhat You Can Fax to Advance Medical Lab
- A request to release lab results or a report back to the ordering provider
- A specimen-collection or send-out instruction for a referred test
- A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- A prior-authorization approval for a genetic, molecular, or otherwise specialized test
Release of information at Advance Medical Lab
Getting a patient's results and reports to or from Advance Medical Lab starts with the records staff who manage the files. The office matches the request to the patient's lab file before anything is sent out. Include a callback number so staff can reach you with a question.
Critical results and the ordering provider at Advance Medical Lab
Critical-value handling at Advance Medical Lab depends on the lab having a current callback number for the ordering office. The callback confirms someone received the result and can act on it, and the read-back is logged. Keep a current callback number on file with the client services office so a critical value reaches you fast.
Keeping records to Advance Medical Lab HIPAA-compliant
Anything with a patient's diagnosis or lab result headed to Advance Medical Lab is protected data under HIPAA. The rules turn on using a secure, compliant service rather than a public or ad-supported one. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for lab records sent to Advance Medical Lab.
Faxing to Advance Medical Lab — FAQ
Faxing records to Advance Medical Lab is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to records sent to Advance Medical Lab. Choose the secure channel first, then confirm the number for Advance Medical Lab.
The right number depends on which office should receive the document. Many labs take orders through an ordering portal or a shared LIS now, so confirm Advance Medical Lab still accepts fax. That one verification keeps sensitive pages out of the wrong queue. The office that receives the fax is the authority on its own number.
Start with a signed ROI form to Advance Medical Lab's records office. Advance Medical Lab routes the request to the records staff who pull the results. Include the patient's name, date of birth, and the tests and date range. After review, the records go to you or whoever the patient designated.
No. Advance Medical Lab routes faxes to separate office lines, so the medical records office and the client services office do not share a number. Client services, records, and the bench each keep their own line. Ask for the office you actually need to get the right number. A quick call to Advance Medical Lab settles which line your document should use.
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