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Wound Works Medical Fax Number — Offloading and DME Orders

Wound Works Medical faxes support-surface, offloading, and negative-pressure orders to the DME supplier with the supporting wound notes; here is how, securely. Wound Works Medical is an advanced wound-care center in Forest Hills, New York, providing advanced wound therapies — biologic skin substitutes, negative-pressure therapy, and debridement in New York and the surrounding region. Because an order carries protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Wound Works Medical Fax Number

Check with Wound Works Medical's front desk, which can route you to intake or the records staff

Hours: Because a wound center runs a scheduled outpatient clinic, someone is usually at the front desk to receive a fax while it is open, while referral intake and records requests are handled during regular office hours.

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What You Can Fax to Wound Works Medical

  • A home-health wound-care order with the current dressing regimen
  • A signed release for a copy of the wound-care record
  • A wound-assessment note with measurements and photo documentation to the referring provider
  • A referral for a complex or non-healing wound with the history and photos
  • A negative-pressure wound-therapy order to the DME supplier
Tip: Label each page with the patient's full name, date of birth, and the referring provider — those are what staff use to match a chart at Wound Works Medical. Name the receiving staff — the health-information staff, the front desk, or the referral coordinator — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Support-surface and offloading orders from Wound Works Medical

An offloading or DME order at Wound Works Medical is faxed to the supplier and, when required, to the payer with the documentation that supports it. Send the order and the supporting wound assessment together so nothing is missing. Put the patient's identifiers on every page so the order is matched.

New-patient referrals at Wound Works Medical

Because Wound Works Medical takes referred patients, a diabetic, venous, or pressure wound arrives as a faxed referral with the history and photos so the wound team can triage it. Include the history, the current medications, and any relevant labs or vascular studies so the wound team can triage the referral. Flag an urgent or infected wound so it is triaged the same day.

HIPAA and your fax to Wound Works Medical

A referral, a wound-assessment note, and photo documentation are protected health information, so how you fax them to Wound Works Medical matters as much as the number. A shared machine in an open office cannot promise the confidentiality the rules expect. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to Wound Works Medical.

Faxing to Wound Works Medical — FAQ

As a wound-care center, Wound Works Medical usually runs one working fax at the front desk, with referral intake or records sometimes on a second line at a busier location. Even so, a referral, an authorization packet, and a records request may go to different staff on that one line. Verify the working fax with Wound Works Medical first, since a center's numbers change. When in doubt, ask Wound Works Medical for the fax by the name of the desk.

Referral is the usual way in, so Wound Works Medical receives the history and photos by fax to open the chart. Give Wound Works Medical the referral on its intake line so it is not sent to a stale number. The referral is what lets the chart open cleanly before the first visit. That one step keeps the evaluation moving from the start.

A wound-assessment note is the document a referring physician waits for, and Wound Works Medical faxes it so the office knows the wound's size and direction. Providing the referring provider speeds the assessment to the right desk. A complete note means the referring provider is not guessing about progress. That one step keeps the care plan coordinated.

Wound Works Medical routes the medical-necessity documentation to the payer, then the treatment plan to the referring physician. Give Wound Works Medical the payer's authorization fax so the packet is not sent to a stale line. The indication and grade are what let the payer approve the course. A brief call helps the authorization team watch for the request.

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