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WoundCare Pros Fax Number — Request and Send Wound Records

Need to request or send a wound-care record at WoundCare Pros? Those go through the health-information staff on a signed release, not a casual phone call — this page shows where it goes. WoundCare Pros, a hospital-affiliated wound and hyperbaric center in Tempe, Arizona, sends referrals, wound-assessment notes, and results by fax every day. Because a patient's record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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WoundCare Pros Fax Number

Ask WoundCare Pros's referral coordinator or the outpatient front desk for the current fax number

Hours: The center's posted hours track its clinic schedule, so a fax to the front desk lands while patients are being seen; referral and authorization paperwork, though, moves during weekday business hours.

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What You Can Fax to WoundCare Pros

  • A specialist referral to vascular surgery, podiatry, or infectious disease
  • A progress summary back to the primary-care physician or specialist
  • A wound-assessment note with measurements and photo documentation to the referring provider
  • A home-health wound-care and dressing-change order to the visiting-nurse agency
  • A debridement or procedure note after a visit
Tip: Mark all pages with the identifiers WoundCare Pros needs to reconnect a split referral or wound record. State which WoundCare Pros desk the fax is for — referral intake, authorizations, or records — on the cover sheet so it is routed on the first try. Send multi-page records and photos as one combined PDF and keep the delivery confirmation.

How records move at WoundCare Pros

Release of wound-care information at WoundCare Pros runs on a signed authorization — not a casual phone request — before a copy of the record leaves the office. A signed release-of-information authorization is what allows the record to move. Confirm the current records fax with WoundCare Pros before you send the authorization.

Identifiers your fax to WoundCare Pros needs

Good labeling is the difference between a same-day match and a stalled document at WoundCare Pros. Attach the signed release or authorization when the fax is a records request or an authorization packet. A delivery confirmation then tells you the pages reached WoundCare Pros.

Protected health information and WoundCare Pros

Because these documents hold health information about a patient, the transport to WoundCare Pros has to be compliant. A shared machine in an open office cannot promise the confidentiality the rules expect. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to WoundCare Pros.

Faxing to WoundCare Pros — FAQ

WoundCare Pros faxes the DME order and, when required, the payer documentation to the supplier. Providing the supplier's fax speeds setup of the device. The order names the device, the wound diagnosis, and the documentation the supplier needs for coverage. Put the patient's identifiers on every page.

Include the identifiers staff use to match a chart: the patient's name, date of birth, and referring provider. State the specific staff the fax is for — referral, authorization, or records — on the cover sheet. Attach the signed release or authorization when the fax is a records request or an authorization packet. Check the details once before you send so nothing bounces back.

WoundCare Pros keeps outpatient weekday hours, so the front desk can receive a fax during the clinic day, but the staff who process referrals and records work standard business hours. A wound-care center is staffed across the clinic day. Send routine referral and records faxes during weekday hours so they are worked promptly. Routine copies follow the office's normal queue.

It can be, with the right service. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for WoundCare Pros. Handled that way, the records stay within the rules end to end.

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