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Wound Cares Fax Number — Home-Health Wound-Care Orders

Wound Cares faxes wound-care and dressing-change orders to the home-health agency so the visiting nurse follows the right protocol; here is how, securely. As a diabetic limb-salvage and wound center in Sierra Vista, Arizona, Wound Cares coordinates diabetic-foot and limb-salvage care coordinated with vascular surgery and podiatry for patients with diabetic-foot wounds and their referring providers across the desert Southwest. Because a home-health order carries protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Wound Cares Fax Number

Call Wound Cares and ask which line receives urgent diabetic-foot referrals

Hours: A wound-care center keeps outpatient weekday hours, so the front desk can receive a fax during the clinic day, though the staff who process referrals, authorizations, and records requests work standard business hours.

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What You Can Fax to Wound Cares

  • An urgent referral for a diabetic-foot ulcer with the history and photos
  • A wound-assessment note with the Wagner grade, measurements, and photo documentation
  • A progress summary back to the endocrinologist or primary-care physician
  • A coordinated referral to vascular surgery and podiatry with the imaging
  • A debridement or procedure note after a visit
Tip: Put the patient's name, date of birth, and the referring provider on each page so Wound Cares can match it cleanly. Direct the cover sheet to referral intake, the authorization coordinator, or records at Wound Cares, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting the wound-care order to the agency from Wound Cares

A patient seen at Wound Cares often has a home-health nurse changing dressings, so the current wound-care order is faxed to the agency so the regimen at home matches the center's plan. Send the wound-care order and the current assessment together so the agency has the full picture. Confirm the home-health agency's fax with Wound Cares before the order is sent.

Offloading and DME orders at Wound Cares

A negative-pressure wound-therapy order from Wound Cares is faxed to the DME supplier with the wound assessment so the device and supplies are set up. A clear order — the device, the duration, and the supporting notes — is what a DME supplier can act on. Flag an urgent offloading need so the device is set up quickly.

The secure way to fax Wound Cares

A fax to Wound Cares that carries a diagnosis, wound photos, or a test result is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Wound Cares.

Faxing to Wound Cares — FAQ

A hyperbaric referral at Wound Cares generates an authorization packet faxed to the insurer, and the session summaries later go to the referring physician. Give Wound Cares the payer's authorization fax so the packet is not sent to a stale line. The packet names the covered indication, the wound grade, and the conservative therapy already tried. Put the patient's identifiers and the diagnosis on every page.

A diabetic-foot wound at Wound Cares often needs offloading, and the order is faxed to the DME supplier so the device is set up. Name the patient, the device, and the diagnosis so the order is processed. The order names the device, the wound diagnosis, and the documentation the supplier needs for coverage. Put the patient's identifiers on every page.

At minimum, the patient's name, date of birth, and the referring provider belong on each page. Note the target — records, the front desk, or the coordinator — on the cover sheet. Attach the signed release or authorization when the fax is a records request or an authorization packet. Check the details once before you send so nothing bounces back.

You can send to Wound Cares any time the machine is on, and a weekday-scheduled center usually receives it quickly; referrals and authorizations are worked on business days. Front-desk coverage tracks the center's posted clinic hours. Send routine referral and records faxes during weekday hours so they are worked promptly. Routine copies follow the office's normal queue.

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