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Wound Care Solutions Fax Number — Request and Send Wound Records

Need to request or send a wound-care record at Wound Care Solutions? Those go through the health-information staff on a signed release, not a casual phone call — this page shows where it goes. As an outpatient wound-care center in College Park, Georgia, Wound Care Solutions coordinates management of chronic, diabetic, venous, and pressure wounds for referred patients and their referring providers across the Southeast. Because a patient's record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Wound Care Solutions Fax Number

Use Wound Care Solutions's referral or referring-provider instructions to find where documents go

Hours: Front-desk coverage follows the center's weekday clinic hours, so an incoming fax is received when the center is open, but a records release sent after hours is worked the next business day.

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What You Can Fax to Wound Care Solutions

  • A progress summary back to the primary-care physician or specialist
  • A home-health wound-care and dressing-change order to the visiting-nurse agency
  • An offloading or support-surface order to the DME supplier
  • A signed release for a copy of the wound-care record
  • Relevant labs, vascular studies, or imaging that support the wound plan
Tip: Put the patient's name, date of birth, and the referring provider on each page so Wound Care Solutions can match it cleanly. Direct the cover sheet to referral intake, the authorization coordinator, or records at Wound Care Solutions, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting a wound-care record to or from Wound Care Solutions

To request or send wound-care records at Wound Care Solutions, the request goes to the health-information staff on a signed release, and a wound-care record includes the visit notes, the measurements, the photo documentation, and any procedure notes. A signed release-of-information authorization is what allows the record to move. Address the cover sheet to the health-information staff at Wound Care Solutions so it reaches the right desk.

What to put on a fax to Wound Care Solutions

Documents that arrive at Wound Care Solutions without a patient name or referring provider are the ones that get set aside. Name the receiving staff — the health-information staff, the front desk, or the referral coordinator — at the top of the cover sheet. Send multi-page records as one combined PDF so the documents stay in order.

Sending referral and wound records to Wound Care Solutions without cutting corners

A referral, a wound-assessment note, and photo documentation are protected health information, so how you fax them to Wound Care Solutions matters as much as the number. A shared machine in an open office cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so wound records headed to Wound Care Solutions travel over a compliant channel instead of a shared machine.

Faxing to Wound Care Solutions — FAQ

As a wound-care center, Wound Care Solutions usually runs one working fax at the front desk, with referral intake or records sometimes on a second line at a busier location. Which staff member should receive it still depends on your document — a referral, an authorization, or a record. Confirm the current line and the right staff with Wound Care Solutions before you send. Keep the confirmed number with the patient's chart so you are not searching next time.

Referral is the usual way in, so Wound Care Solutions receives the history and photos by fax to open the chart. The more complete the history and photos, the faster intake can triage it. The referral states the wound's history, the diagnosis, and the reason for referral so the team can prioritize it. A quick follow-up call confirms the referral was received if the wound is urgent.

A wound-assessment note is the document a referring physician waits for, and Wound Care Solutions faxes it so the office knows the wound's size and direction. Confirm the office's fax so the photos are not sent to a stale line. The note states the measurements, the wound's stage or grade, and the plan for the next visit so the office can coordinate. A follow-up call confirms the office received an assessment on a worsening wound.

Wound Care Solutions routes the medical-necessity documentation to the payer, then the treatment plan to the referring physician. Name the patient, the diagnosis, and the covered indication so the authorization is matched. The packet names the covered indication, the wound grade, and the conservative therapy already tried. Flag a time-sensitive authorization so it is worked the same day.

A wound-care center like Wound Care Solutions moves a whole referral workflow by fax — referrals, assessments, DME orders, and home-health orders — each to the office that needs it. Ask Wound Care Solutions which line handles your document. Keep the confirmation until each recipient acknowledges it. A brief call ahead helps staff watch for a time-sensitive fax. It is a small step that saves a follow-up call later.

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