Workhealth Fax Number — First Report of Injury and Claims
Need Workhealth to fax a First Report of Injury to the employer or carrier? A work injury opens a claim, and the injury report is the first document out the door — this page shows how. Workhealth is a workers'-compensation injury clinic in Bangor, Maine, providing treatment of work-related injuries plus the claim paperwork an employer and carrier need in northern New England. Because an injury report is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Workhealth Fax Number
Ask Workhealth's workers'-comp coordinator or front desk for the current fax number
Hours: Front-desk coverage follows the clinic's weekday hours, sometimes starting early for pre-shift physicals, so an incoming fax is received when the clinic is open, but a records release sent after hours is worked the next business day.
Send a Fax NowWhat You Can Fax to Workhealth
- A signed release for a copy of the injury-care record
- A functional-capacity evaluation for claim resolution
- A First Report of Injury sent to the employer and the carrier the same day
- A return-to-work clearance after a work injury
- A specialist referral for an occupational injury with the visit note
Workers' comp injury reports at Workhealth
An occupational injury at Workhealth means an employer, an adjuster, and sometimes a third-party administrator all need the same report fast, and that report travels by fax. Send the injury report and the authorization together so the claim is not worked piecemeal. Put the worker's identifiers and the claim number on every page.
Work-status reports from Workhealth to the employer
After each visit for a work injury, Workhealth faxes a work-status report to the employer, the claims adjuster, and the case manager stating the diagnosis, the current restrictions, and whether the worker is on full duty, light duty, or off work. Include the claim number so the carrier ties the status to the open claim. Send the status and its restriction form as one PDF so they stay together.
Protected health information and Workhealth
Faxing occupational-health records to Workhealth is allowed, but the service you use has to protect them. A shared machine in an open office cannot promise the confidentiality the rules expect. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to Workhealth.
Faxing to Workhealth — FAQ
An occupational clinic like Workhealth regularly faxes the injury report and the authorization request to the adjuster and the employer. Providing the adjuster's current fax speeds the report to the open claim. Nothing about the injury is lost between the clinic and the carrier when the report is sent. That one step keeps the claim moving from the start.
Workhealth faxes the updated work status to the employer contact you name after the visit. Confirm the employer's fax so the restrictions are not sent to a stale line. The restrictions are what a supervisor needs before the worker's next shift. That one step keeps the return-to-work plan on track.
That is routine; Workhealth faxes a clearance, a clearance with restrictions, or a non-clearance to the employer. Confirm the employer's fax so the physical result lands correctly. The restrictions, if any, are matched to the actual job demands. That one step keeps the start date on schedule.
A screen runs on chain of custody, and a DOT result is faxed only after the Medical Review Officer verifies it, going to the employer's designated representative. Name the employer, the donor, and the testing reason so the result is filed correctly. A complete result means the employer can act on it without a second request. A brief call helps the program watch for a time-sensitive result.
For a work injury, Workhealth faxes a First Report of Injury, a treatment authorization request, and a work-status report to the employer and the carrier, then faxes follow-up notes to the adjuster and case manager. Confirm the receiving fax — employer, carrier, or case manager — with Workhealth before sending. Include the worker's identifiers and the claim number on every page. Confirm the current fax with Workhealth before you send. Doing it that way avoids the most common cause of a delay.
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