UPMC Home Healthcare Fax Number — Send Patient Records Securely
Faxing patient records to UPMC Home Healthcare is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Based in Pittsburgh, Pennsylvania, UPMC Home Healthcare is the home care arm of a local health system and a health-system home health agency serving patients throughout the Mid-Atlantic. This guide covers the compliant way to send PHI plus how to reach the correct office at the agency.
UPMC Home Healthcare Fax Number
Reach the UPMC Home Healthcare office that owns your request and confirm its fax before sending
Hours: Intake and records keep weekday hours; the agency's on-call line receives time-sensitive orders after hours.
Send a Fax NowWhat You Can Fax to UPMC Home Healthcare
- Referral and intake paperwork from the discharging unit
- A hospital discharge summary and transition-of-care referral
- The signed CMS-485 plan of care and recertification orders
- Face-to-face (F2F) encounter documentation
- Wound-care and skilled-nursing orders
Sending patient charts to UPMC Home Healthcare without cutting corners
Faxing PHI to UPMC Home Healthcare is allowed, but the service you use has to protect it. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to UPMC Home Healthcare than a public machine.
Making sure your fax lands with the right team at UPMC Home Healthcare
Records that arrive at UPMC Home Healthcare without identifiers are the ones that get delayed. Note the date and the page count so the receiving office knows the fax is complete. That routing detail is what ties the record to the correct team at UPMC Home Healthcare.
How to find UPMC Home Healthcare's current fax number
A fax number copied from a search result may be stale; UPMC Home Healthcare has the current one. Many agencies now take referrals through a referral portal or a shared EHR, so confirm the branch still accepts fax. Verifying the office and the line up front is the honest shortcut here.
Faxing to UPMC Home Healthcare — FAQ
Label each page with the patient's name, date of birth, and record number. Note the target office — medical records, referral intake, or the clinical team — on the cover sheet. Send it as one combined PDF so the pages stay in order. Clear labeling is what keeps a multi-page record together at UPMC Home Healthcare.
You can send to UPMC Home Healthcare any time, though routine paperwork is worked during business hours. Processing at medical records generally runs Monday through Friday during business hours. A records request sent overnight is worked the next business day, while urgent orders go to the on-call team. Expect same-day handling for the urgent orders the on-call team watches for.
Faxing records to UPMC Home Healthcare is fine under HIPAA as long as the service is compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to UPMC Home Healthcare. A secure send protects both you and the patient whose chart it is.
Ask the specific UPMC Home Healthcare office for its working fax before you send. The discharging hospital's case manager often already has the correct UPMC Home Healthcare fax on file. Keep the working number with the patient's file for next time. That confirmation is the difference between a delivered record and a lost one.
Discharge referrals route to the intake office, apart from a records request. Ask UPMC Home Healthcare for the current referral line first. Note the patient identifiers and the discharging unit on the cover sheet. Name the receiving office on the cover sheet so it is not misrouted. That keeps the referral moving without a second round trip.
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